Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, MakeMKV should be more popular than Freshdesk. It has been mentiond 43 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Just re-download the install package from makemkv.com and run it, it will ask to remove old install then allow you to reinstall then the key resets. (do this until the new key is released). Then down the road if you like it you can always get the paid lifetime license. Source: 6 months ago
If you haven’t already, you should check out MakeMKV. You can buy it or use it free with the beta keys, and it should solve your problem. https://makemkv.com/. - Source: Hacker News / 8 months ago
You’ll need a Blu-ray or UHD Friendly Blu-ray drive. Visit https://makemkv.com https://forum.makemkv.com/forum/ to learn more about it as they can explain it better. Also there is lots of support on YouTube: the is Lon.TV, He makes an entire series on PleX https://youtube.com/playlist?list=PLCZHp4d1HnIvqJPAmMooCKOHieLdi3I7o. Source: about 1 year ago
Or you could use Makemkv and Extract audio coppy. Source: about 1 year ago
Plex doesn't support disc image formats like ISO, so you would have to extract the video itself before Plex could read them (e.g. With MakeMKV). Source: about 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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