Software Alternatives & Reviews

Mailjet VS Intercom

Compare Mailjet VS Intercom and see what are their differences

Mailjet logo Mailjet

All-in-one email service provider that provides maximum insight and deliverability results for both marketing and transactional emails.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Mailjet Landing page
    Landing page //
    2023-10-05
  • Intercom Landing page
    Landing page //
    2023-07-05

Mailjet videos

Mailjet - The Email Platform For Bloggers and Business (Review 2019)

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Mailjet and Intercom)
Email Marketing
100 100%
0% 0
Customer Support
0 0%
100% 100
Email Marketing Platforms
CRM
0 0%
100% 100

User comments

Share your experience with using Mailjet and Intercom. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Mailjet and Intercom

Mailjet Reviews

11 Sendgrid Alternatives For Your Business Email
This email sending service provider enables organizations to send marketing and transactional emails. You can also use SMS to communicate with your target groups. Besides, every marketing team gets an account for managing their respective communication strategies. Besides, the easy-to-navigate Mailjet dashboard enables marketers to track advanced elements like bounces,...
12 Top Campaign Monitor Alternatives & Competitors
Mailjet Prices: Mailjet offers a scalable pricing model, starting with a FREE plan for up to 6,000 email sends per month (limit 2oo per day), then Basic Plan starts at $8.69 per month for 30,000 emails per month (no daily limits), then Premium Plan at $18.86 per month (advanced automation features), and finally Enterprise Plans (custom quotes). Each of the paid tiers can be...
15 Mailchimp Alternatives for SaaS Companies
Mailjet is an email delivery service offering solutions to marketers but also developers. Beyond typical email marketing functionality — like a drag-and-drop builder, templates, and personalization — you can also avail of its email API, use it to send transactional emails, SMTP relay, and more.
Source: userlist.com
10 Top Mailgun Alternatives | Most Affordable Competitors 2019
Usually, SMTP integration is a task but with Mailjet it isn’t. In fact, we found it’s integration process to be one of the most easiest one. All you gotta do is username, password and server information. Voila! It’s good to go.
Source: www.formget.com
7 Best Transactional Email Services: Sendgrid vs. Mandrill & More
You asked for someone’s return on experience about Mailjet. Well, I hope Mailjet CMO’s feedback count for one… To answer your question about how we stand out from Sendgrid, I would say: – International deliverability support: not the shiniest asset, but a very effective one for every company that expect their emails to reach Gmail and Yahoo inboxes but also Orange, BT,...

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Mailjet. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Mailjet mentions (4)

  • Building a (Virtual) Events Site
    MailJet is a recent addition to the site. Mailing lists can get very expensive. In fact, the mailing list was by far the single most expensive item on this list but Mailjet helped with that. I started with Mailchimp, but they made pricing changes that made it incredibly expensive (for example, charging you for folks you can't communicate with because they unsubscribed). I then went to ActiveCampaign, which I used... - Source: dev.to / 5 months ago
  • Adding a Mailing List Subscription with Mailjet and Netlify Functions
    I moved from Mailchimp some years back because the cost was going to be a major burden, especially once they changed how they calculate their pricing (anyone you've been in contact with, even if they are unsubscribed and you aren't allowed to communicate with them, counts against your cap). At the time, ActiveCampaign was a cheaper but still full featured option. However, I never really needed all the features... - Source: dev.to / 9 months ago
  • What's everyone working on this week (9/2023)?
    I also would like to plug mailjet.com. I added email this week and I wanted an email provider with that ticked the following boxes:. Source: about 1 year ago
  • How does your SaaS handle transactional vs promotional emails?
    Email is hard. I spent a couple of days trying to figure out what would be a good fit for Disk Notifier. In the end, I settled for Mailjet. They showed leadership with creating MJML (an email template language) and support transactional email well. They also have a GUI for creating emails and a free tier. Source: over 2 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Mailjet and Intercom, you can also consider the following products

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Campaign Monitor - Email marketing software built for designers and their clients to run successful email campaigns.

Drift - A messaging app that helps you grow your business.