Software Alternatives & Reviews

Maildroppa VS Freshdesk

Compare Maildroppa VS Freshdesk and see what are their differences

Maildroppa logo Maildroppa

Maildroppa is the GDPR-compliant email-marketing-app for bootstrappers and single-founders. In less than 5 minutes, you can set up beautiful sign-up forms and embed them right on your website without any coding skills.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
  • Maildroppa Landing page
    Landing page //
    2023-11-09

Maildroppa is the GDPR-compliant email-marketing-app for bootstrappers and single-founders. In less than 5 minutes, you can set up beautiful sign-up forms and embed them right on your website without any coding skills. The entire signup flow (subscription, confirmation, welcome email, unsubscription) is fully configurable to your needs. You can segment your audience with custom fields and tags, you can send out campaigns right away or schedule them at any time in the future. Last but not least, Maildroppa offers beautiful reports and charts to track your success!

  • Freshdesk Landing page
    Landing page //
    2022-01-28

Maildroppa features and specs

  • Email Campaigns: Yes
  • Scheduled Email Campaigns: Yes
  • Campaign Reports: Yes
  • Dynamic Fields: Yes
  • Tags: Yes
  • Segments: Yes
  • Dynamic Filters: Yes
  • Customizable Subscription Forms: Yes
  • Customizable Subscription Flow: Yes
  • GDPR compatible: Yes
  • Customizable GDPR Flow: Yes
  • Transactional Emails: Yes
  • Email Marketing Automation: Yes
  • Email Sequences: Yes

Freshdesk features and specs

No features have been listed yet.

Maildroppa videos

How to grow your email list with Maildroppa

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Maildroppa and Freshdesk)
Email Marketing
100 100%
0% 0
Customer Support
0 0%
100% 100
Note Taking
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Maildroppa and Freshdesk

Maildroppa Reviews

  1. Everything I needed to start a email marketing campaing

    Super easy to use. Registered, uploaded a list of subscribers that I collected, and then sent some emails during one evening. The exact tool that I was looking for. I've added a popup to my website in a couple of clicks and some people already subscribed. No need to add them manually anymore :) If you don't have a full team managing your newsletter, Maildroppa looks to be the right choice in my opinion.

    🏁 Competitors: MailChimp
    πŸ‘ Pros:    Intuitive user interface|Quick and easy|Well designed|Good price
    πŸ‘Ž Cons:    Less information in the internet
  2. Powerful audience segmentation

    Maildroppa has quite powerful and flexible subscribers segmentation comparing to other services. Also I like campaign reports because they allow me to se not only total results but also I can track emerging trends for my campaigns

    🏁 Competitors: ConvertKit, MailChimp
    πŸ‘ Pros:    Reports|Segmenting
  3. Easy to use and effective

    Best mail marketing solution to start with. Maildroppa is extremely user-friendly and intuitive.

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    πŸ‘ Pros:    Straightforward|Free basic plan
    πŸ‘Ž Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Maildroppa mentions (0)

We have not tracked any mentions of Maildroppa yet. Tracking of Maildroppa recommendations started around Jul 2022.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Maildroppa and Freshdesk, you can also consider the following products

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LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Inflact Hashtag Generator - Inflact Hashtag Generator is an online hashtag generator that will let you be on top of your post with the maximum post reach.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.