Maildroppa is the GDPR-compliant email-marketing-app for bootstrappers and single-founders. In less than 5 minutes, you can set up beautiful sign-up forms and embed them right on your website without any coding skills. The entire signup flow (subscription, confirmation, welcome email, unsubscription) is fully configurable to your needs. You can segment your audience with custom fields and tags, you can send out campaigns right away or schedule them at any time in the future. Last but not least, Maildroppa offers beautiful reports and charts to track your success!
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Super easy to use. Registered, uploaded a list of subscribers that I collected, and then sent some emails during one evening. The exact tool that I was looking for. I've added a popup to my website in a couple of clicks and some people already subscribed. No need to add them manually anymore :) If you don't have a full team managing your newsletter, Maildroppa looks to be the right choice in my opinion.
Maildroppa has quite powerful and flexible subscribers segmentation comparing to other services. Also I like campaign reports because they allow me to se not only total results but also I can track emerging trends for my campaigns
Best mail marketing solution to start with. Maildroppa is extremely user-friendly and intuitive.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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