Lumigo
Datadog
Dashbird
NewRelic
AWS X-Ray
Amazon CloudWatch
Epsagon
Sentry.io
LiveAgent
Freshdesk
Zendesk
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
LiveChat
Lumigo is a monitoring and troubleshooting platform for serverless and distributed environments.
Monitoring - Get a comprehensive overview of the health of your entire system. See transactions, functions and managed services in a single view, making it easy to ensure your application is performing optimally or to identify necessary configuration or performance optimizations.
Troubleshooting and Debugging - Understand the story of every transaction from beginning to end. Get alerted as soon as an issue occurs and instantly drill down to see the issue in the context of an end-to-end transaction. No more wading through endless log streams. Quickly deduce business impact and find the root cause.
Alerts - With preconfigured smart alerting that works straight out of the box, you can remove that task from your dev backlog items, confident that you'll always be the first to know about critical issues in your application.
Live architecture map - With an auto-generated, always up to date system map, based on real-time execution, team managers and architects get a powerful visual tool for monitoring system architecture, driving architectural discussions and aiding new employee onboarding.
Cost analysis - Take full advantage of the cost-effectiveness of serverless computing with a granular cost breakdown of every component of your application. Quickly identify areas of inefficiency and optimize system resources.
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
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LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Before using Lumigo I worked with clients on all sorts of hacks to debug Serverless Apps. This involved cluttering the code base with logs and deciphering the output on CloudWatch. A fellow consultant told us about his success with Lumigo. We decided to give it a go. Within minutes, our customers started to enjoy meaningful, actionable insights. All our clients now probably enjoy a reduction of about 60 percent in our time-to-response has been cut by about 60 percent.
I've been using Lumigo in the past year. It's been helping me find underline issues that are much harder to find compared to cloudwatch, it puts everything in a unified view and reduces the need to move between a list of logs in CloudWatch. I like the alerts that come out of the box and especially the integration with external tools, noo need for me to write any Lambda to interact with my Slack channel.
Best onboarding of an APM I've seen. No code changes and literally 5 clicks. Really helps the team spot production glitches and understand root cause immediately.
I love the idea of presenting distributed system flow via visual maps !
Based on our record, Lumigo seems to be more popular. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You can do so at this link: https://lumigo.io/. - Source: dev.to / 6 months ago
Luckily, we just need to make sure the target Lambda function (for the schedule) receives the name of the schedule as part of its invocation event. Because the onSuccess function would receive this as requestPayload when it’s invoked by the Lambda service, as you can see from the trace collected in Lumigo:. - Source: dev.to / over 1 year ago
No Indicators of Success - As much as we'd all like it, observability tools don't automatically track your business metrics. You can add APM vendors like BaseLime, Lumigo, and DataDog to your account, but unless you intentionally add meaningful metrics to track your KPIs, you're left in the dark. Metrics tend to fall by the wayside in many scenarios where speed is the primary objective. No business metrics mean... - Source: dev.to / over 1 year ago
Lumigo: Lumigo is similar to Datadog, but the main different is that lumigo focuses on traceability. The more incredible feature it is the graphs and the following to the transaction to the time of live. - Source: dev.to / over 1 year ago
We’re using https://lumigo.io/ to trace our lambda functions and it’s a great deal in terms of what you’re paying and what you’re getting. Source: over 1 year ago
Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Dashbird - End-to-end observability & debugging platform for serverless applications.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
NewRelic - New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.