Software Alternatives & Reviews

LogRocket VS UserVoice

Compare LogRocket VS UserVoice and see what are their differences

LogRocket logo LogRocket

LogRocket combines session replay, performance monitoring, and product analytics — empowering teams to create the ideal product experience.

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
  • LogRocket Landing page
    Landing page //
    2023-09-10
  • UserVoice Landing page
    Landing page //
    2023-10-14

LogRocket

$ Details
freemium $99.0 / Monthly (10k sessions / 3 seats / 1-month data retention)
Platforms
Web Android iOS Browser JavaScript

UserVoice

Pricing URL
-
$ Details
-
Platforms
-

LogRocket features and specs

  • Privacy Controls: Customizable APIs to prevent sensitive user data from leaving the client
  • Core Features: Frontend logs, warnings, errors, debugging, network requests, session metadata, basic filtering and segmentation
  • Session Replay: Supports web and mobile
  • Product Analytics: Timeseries, Funnels, Path Analysis, Heatmaps, Performance Monitoring
  • Issues: Monitor frontend errors such as JavaScript + Network errors, Rage Clicks, and Dead Clicks
  • Feedback: Get ratings and feedback directly from your users without any additional instrumentation
  • Definitions: Business-friendly wrapper around the most crucial parts of your application

UserVoice features and specs

No features have been listed yet.

LogRocket videos

LogRocket walkthrough

UserVoice videos

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Category Popularity

0-100% (relative to LogRocket and UserVoice)
Web Analytics
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Analytics
100 100%
0% 0
User Feedback
0 0%
100% 100

User comments

Share your experience with using LogRocket and UserVoice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LogRocket and UserVoice

LogRocket Reviews

Best 10 Session Replay Tools and Software
LogRocket reportedly allows you to replay user problems as if they happened in your own browser in order to get to the root of every issue. In other words, its session replay tool records a video of what the user has experienced while working with your website, which can result in a better user experience if you check and fix the existing defects.
10 Best Inspectlet Alternatives 2022
LogRocket is another alternative that is also often mentioned in Inspectlet reviews. It helps developers have better experiences for their users. By recording videos of user sessions with protocols, network, redux, console, and errors, LogRocket intelligently highlights UX problems and reveals the main cause of each error. The main functions are as follows:
Source: www.plerdy.com
Free SEO Tools To Improve Your Rankings
LogRocket (Developer Plan) - A service that shows you website heatmaps and visitor journey to help you fix website issues. Developer plan is limited to 1,000 sessions per month.

UserVoice Reviews

30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Social recommendations and mentions

Based on our record, LogRocket should be more popular than UserVoice. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LogRocket mentions (17)

  • 13 best React debugging tools
    LogRocket is a proficient tool in the realm of React debugging tools, designed to optimize the debugging process for developers. Through a highly-optimized JavaScript SDK and Redux middleware, LogRocket provides a robust platform for recording Redux data, network requests, console logs, JavaScript errors, and full DOM videos​​. - Source: dev.to / 4 months ago
  • 10 Best performance monitoring tools
    LogRocket is a software development tool and application monitoring platform designed to help developers understand and troubleshoot issues in web and mobile applications. It provides insights into user interactions, session replays, and application performance, which can be immensely valuable for identifying and resolving issues. - Source: dev.to / 5 months ago
  • Remote debugging with session replay?
    If neither work, you may need to look into application performance monitoring (APM) software, like https://sentry.io/welcome/, https://www.appsignal.com/, https://logrocket.com/, etc. I have AppSignal as my primary bookmark to try out when I have time. Source: 10 months ago
  • React Native session replay tool recommendations?(UXCam/Logrocket)
    On the web, there's plenty of tools that enable session replay to help with UX improvement or bug fixes like Fullstory, Posthog, Highlight, Logrocket and many many more. Source: about 1 year ago
  • why are you like this?
    Later I found out it was caused because a library we were using for debugging user problems was added to uBlocks black list (which is fair, that thing tracked excessive amounts of stuff. I was only comfortable with it because our app was a thing that only has work data in it that is in our servers anyway and we only used it for debugging). Source: over 1 year ago
View more

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 1 year ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / about 2 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: about 2 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 2 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: over 2 years ago
View more

What are some alternatives?

When comparing LogRocket and UserVoice, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system