Software Alternatives & Reviews

Loggly VS Intercom

Compare Loggly VS Intercom and see what are their differences

Loggly logo Loggly

The world's most popular cloud log management service delivers application intelligence. No Software. No Downloads. No Sweat. Free Trial!

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Loggly Landing page
    Landing page //
    2023-01-05
  • Intercom Landing page
    Landing page //
    2023-07-05

Loggly videos

Pingdom, Loggly, and Digital Experience Monitoring - SolarWinds Lab Episode #63

More videos:

  • Review - SolarWinds Lab Bits: Papertrail, Loggly in Observability Action

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Loggly and Intercom)
Log Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Monitoring Tools
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Loggly and Intercom

Loggly Reviews

10 Best Grafana Alternatives [2023 Comparison]
Another log management-focused Grafana alternative that we’re adding to this list is Loggly from SolarWinds. Loggly is a cloud-based service that allows users to transmit over HTTP/SYSLOg directly.
Source: sematext.com
11 Best Splunk Alternatives
Loggly is a free SaaS-based log monitoring application that can handle massive amounts of log data from any source. Loggly allows you to examine log events from various sources in real-time, including cloud platforms, databases, mobile apps, operating systems, and more. You can see a brief performance for systems across your environment on the dashboard, with metrics down to...
Top 5 NGINX Log Analyzer Tools – Driving Business Growth with Data
SolarWinds® Loggly® is a powerful cloud-based tool designed to simplify and speed up log aggregation, monitoring, and analysis. It centralizes logs gathered from a distributed environment to correlate data for better analysis. Loggly makes log analysis simpler and faster and requires minimal configuration to set up. It can collect logs from various sources without installing...
Top 21 Log Management Software Tools
Loggly is a cloud-based log management services that can dig deep into extensive collections of log data in real-time while giving you the most crucial information, on how to improve your code and deliver a better customer experience. It offers custom tags that let you find related errors throughout your log data. Also, it has data analysis dashboard that gives you a visual...
Best DataDog Alternatives, Replacements & Competitors for Application & Log Monitoring
Loggly also allows you to integrate with the common DevOps tools, so that your team can share log analytics and real-time stream event logs. Its integration to apps such as HipChat, Slack, Jira, PagerDuty allows higher team collaboration. You can even integrate it with your tools with Loggly’s powerful API.
Source: www.pcwdld.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Loggly. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Loggly mentions (1)

  • “Print” Is the Only Debug Tool You Need
    Print works on Staging and Production: It’s not easy to work with debug tools when you’re dealing with code running on the server. On the other hand, print statements work there too. Even if you don’t have access to STDOUT, you can write statements to a file or send them to a logging server/service (e.g, Loggly). - Source: dev.to / almost 2 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Loggly and Intercom, you can also consider the following products

Splunk - Splunk's operational intelligence platform helps unearth intelligent insights from machine data.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sumo Logic - Sumo Logic is a secure, purpose-built cloud-based machine data analytics service that leverages big data for real-time IT insights

Drift - A messaging app that helps you grow your business.