Loach VS Freshdesk
Compare Loach VS Freshdesk and see what are their differences
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Loach is the OKR management solution for start-ups and scale-ups. We allow your team to seamlessly align daily work with quarterly objectives, creating clarity, focus, and inevitable goal achievement.
Loach FreshdeskNo features have been listed yet.
Loach's answer
Growing your Start-up or Scale-up is all about execution. OKRs help you set the direction, but Loach enables you to connect daily work with those overarching goals. With Loach, every employee knows exactly what they need to do to help the company move forward and leadership knows exactly what people are doing to help move the company forward. A win-win for everyone.
Loach's answer
Loach is the only solution that focuses on helping startups and scale-ups be successful with OKRs. Loach aims to be simple yet powerful to help your employees work on the things that move the company forward.
Loach's answer
Start-ups & Scale-ups who want to be successful with using OKRs.
Loach's answer
Hi, I'm Frank Smit, Founder of Loach and previous COO of a SaaS company (OBI4wan), which I helped grow from 300K to 10M EUR in revenue and 5 to 75 employees in 6 years.
We used OKRs to set the direction of our company.
However, I learned that setting goals alone is not enough. Our employees simply forgot about our OKRs.
We set up a process where all employees would know what they need to do each week to help move the company forward.
However, tracking all goals and initiatives became impossible without a proper solution, and I didn't find any in the market that focussed on connecting daily work to quarterly goals.
So, I decided to create Loach!
Loach is the tool I wish I had back in the OBI4wan days.
Loach's answer
Vormats Cammio Deedmob Wantly Matrixian
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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