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LiveLOOK VS ShellNewHandler

Compare LiveLOOK VS ShellNewHandler and see what are their differences

LiveLOOK

On June 20, 2014 Oracle announced that it signed an agreement to acquire LiveLOOK to strengthen Oracle Service Cloud with leading co-browse functionality to improve customer experiences through connected real-time engagements.

Rating
0 reviews
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Alternatives Is it good?
ShellNewHandler

SourceForge.net: ShellNewHandler details page

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0 reviews
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Alternatives Is it good?
Netumo
Ensure healthy website performance, uptime, and free from vulnerabilities. Automatic checks for SSL Certificates, domains and monitor issues with your websites all from one console and get instant notifications on any issues. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, ShellNewHandler seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
0 vs 2
Visual Collaboration popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

LiveLOOK
ShellNewHandler
Website livelook.com sourceforge.net
Listed in
Online Meetings Visual Collaboration Help Desk Communication +1
Cloud Storage Monitoring Tools File Sharing Website Monitoring +1

Features and specs

What each product offers, as listed by its team.

LiveLOOK 3 features
ShellNewHandler 0 features
  • Real-Time Assistance
    LiveLOOK provides real-time co-browsing functionality allowing customer service representatives to visually assist customers, making support more efficient and effective.
  • Improved Customer Experience
    By enabling agents to guide users through complex processes on a shared screen, LiveLOOK enhances the overall customer experience and satisfaction.
  • Increased First Contact Resolution
    The detailed visual support facilitates quicker problem-solving, often resolving issues in the initial contact itself, thus improving first contact resolution rates.

Possible disadvantages

  • Privacy Concerns
    Users might be hesitant to share their screens due to privacy concerns, which can limit the adoption and effectiveness of the service.
  • Technical Limitations
    Depending on the customer's internet speed and device compatibility, the performance of LiveLOOK might be adversely affected, resulting in a poor user experience.
  • Cost Considerations
    For businesses, implementing co-browsing solutions like LiveLOOK could entail significant costs, including subscription fees and potential infrastructure upgrades.

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

LiveLOOK
ShellNewHandler

No analysis of LiveLOOK yet.

Overall verdict

  • ShellNewHandler is a niche, lightweight utility hosted on SourceForge designed to give users more control over the Windows 'New' context menu (the ShellNew menu). It can be considered good for its specific narrow use case, but it is an older, minimally maintained tool that may not suit all users, especially those on modern Windows versions.

Why this product is good

  • Provides direct control over customizing the Windows right-click 'New' menu, allowing users to add or remove file type entries
  • Lightweight and free, without bundled bloatware typical of some other free utilities
  • Simple and focused in scope, making it easy to understand for its specific purpose
  • Open distribution via SourceForge allows transparency and no-cost access

Recommended for

  • Power users who want to declutter or customize the Windows New context menu
  • IT administrators managing standardized desktop environments across multiple machines
  • Users comfortable with older utility-style tools and Windows registry-related tweaks
  • Not recommended for casual users seeking modern, actively supported software with regular updates

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
LiveLOOK
ShellNewHandler
100% 100%
Visual Collaboration
0% 0%
0% 0%
Cloud Storage
100% 100%
100% 100%
Online Meetings
0% 0%
0% 0%
Monitoring Tools
100% 100%

User comments

Share your experience with using LiveLOOK and ShellNewHandler. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

LiveLOOK 0 mentions
ShellNewHandler 2 mentions

Tracking LiveLOOK since Mar 2021.

  • I recently got libreoffice, but now the new option in right click looks like a mess. Can someone help me get rid of them please?
    Use Shell New Handler. Run the portable app and simply untick the items you don't want to appear in your new context menu. Source: about 4 years ago
  • This menu should be easy to add/remove programs to... Who is really creating Access Databases from this menu often enough to keep it here? (Not me!) Is there an easy way to edit this?
    I've always used ShellNewHandler for this. It's a really simple portable utility that allows you to remove most of the items from that menu. Tested it out on Windows 11 and it's still compatible. Source: over 5 years ago

Alternatives to LiveLOOK and ShellNewHandler

When comparing LiveLOOK and ShellNewHandler, you can also consider the following products.

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