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LiveLOOK VS CloudConvert

Compare LiveLOOK VS CloudConvert and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

LiveLOOK logo LiveLOOK

On June 20, 2014 Oracle announced that it signed an agreement to acquire LiveLOOK to strengthen Oracle Service Cloud with leading co-browse functionality to improve customer experiences through connected real-time engagements.

CloudConvert logo CloudConvert

convert anything to anything - more than 200 different audio, video, document, ebook, archive, image, spreadsheet and presentation formats supported.
  • LiveLOOK Landing page
    Landing page //
    2019-05-08
  • CloudConvert Landing page
    Landing page //
    2023-09-25

LiveLOOK features and specs

  • Real-Time Assistance
    LiveLOOK provides real-time co-browsing functionality allowing customer service representatives to visually assist customers, making support more efficient and effective.
  • Improved Customer Experience
    By enabling agents to guide users through complex processes on a shared screen, LiveLOOK enhances the overall customer experience and satisfaction.
  • Increased First Contact Resolution
    The detailed visual support facilitates quicker problem-solving, often resolving issues in the initial contact itself, thus improving first contact resolution rates.

Possible disadvantages of LiveLOOK

  • Privacy Concerns
    Users might be hesitant to share their screens due to privacy concerns, which can limit the adoption and effectiveness of the service.
  • Technical Limitations
    Depending on the customer's internet speed and device compatibility, the performance of LiveLOOK might be adversely affected, resulting in a poor user experience.
  • Cost Considerations
    For businesses, implementing co-browsing solutions like LiveLOOK could entail significant costs, including subscription fees and potential infrastructure upgrades.

CloudConvert features and specs

  • Versatility
    CloudConvert supports a wide range of file formats for conversion, including documents, images, videos, audio, eBooks, and more. This makes it a one-stop solution for most conversion needs.
  • User-Friendly Interface
    The platform has an intuitive and easy-to-use interface, making it accessible for users of all levels of technical expertise.
  • Cloud Integration
    CloudConvert allows for integration with various cloud storage services such as Google Drive, Dropbox, and OneDrive, making it easy to convert files stored in the cloud.
  • API Access
    CloudConvert offers a powerful API, which is beneficial for developers who need to integrate file conversion capabilities into their applications.
  • High-Quality Conversions
    The service ensures that the quality of the converted files remains high and consistent, which is crucial for professional use.
  • No Installation Required
    As a web-based application, CloudConvert does not require any software installation, which saves storage space and system resources.

Possible disadvantages of CloudConvert

  • Limited Free Usage
    The free version of CloudConvert comes with limitations on the number of conversions and file size, which may not be sufficient for heavy users.
  • Internet Dependency
    Being a cloud service, Internet connectivity is required to use CloudConvert, making it less useful in offline scenarios.
  • Privacy Concerns
    Uploading files to a cloud-based service raises potential privacy and security concerns, especially for sensitive or confidential information.
  • Performance Variability
    The speed and performance of file conversions may vary depending on server load and internet connection quality.
  • Subscription Costs
    While the service offers a free tier, advanced features and higher usage limits require a paid subscription, which might be costly for some users.

Analysis of CloudConvert

Overall verdict

  • Yes, CloudConvert is generally considered a good choice for file conversion tasks due to its versatility, reliability, and user-friendly interface.

Why this product is good

  • CloudConvert is a popular online file conversion tool praised for its wide range of supported file formats, ease of use, and integration capabilities with various platforms such as Google Drive and Dropbox. It allows users to convert files without needing to download software, making it a convenient option for quick conversions. Additionally, it offers a good balance between free and paid options, catering to different user needs.

Recommended for

    CloudConvert is recommended for users who regularly need to convert files between different formats, whether for personal, educational, or professional purposes, and prefer an online solution that doesn't require software installation.

LiveLOOK videos

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CloudConvert videos

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Cloudconvert setup

Category Popularity

0-100% (relative to LiveLOOK and CloudConvert)

LiveLOOK

CloudConvert

Visual Collaboration
100 100%
Visual Collaboration
0% 0
File Converter
0 0%
File Converter
100% 100
Online Meetings
100 100%
Online Meetings
0% 0
Image Converter
0 0%
Image Converter
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveLOOK and CloudConvert

LiveLOOK Reviews

We have no reviews of LiveLOOK yet.
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CloudConvert Reviews

Best Online Image Converters in 2026: Docpose.cloud Leads the Pack
Users highlight Docpose.cloudโ€™s reliabilityโ€”no failed conversions even on rare formats. CloudConvert gets praise for quality tweaks but frustrates with daily resets. iLoveIMG is loved for extras like AI, but free limits irk. Smallpdf suits PDF-image hybrids, less pure images. Convertio is straightforward but caps freebies quick.
Source: fileproinfo.com
14 Best PDF APIs for Every Business Need
CloudConvert also comes with extensive API Documentation that developers can use to get started with this API as quickly as possible. It even has a Job Builder that can create ready-to-use request payloads and code snippets for you.
Source: geekflare.com
Best Free HEIC to JPG Converter Reviewed in 2023
In addition, CloudConvert offers a wide range of features, making it a good choice for both individuals and businesses. The service supports over 200 different file formats, making it one of the most comprehensive file conversion services available. It also offers a range of conversion options, including via a web interface, API, or through its integrations with popular...
Source: www.uubyte.com
4 Best Ways to Convert AVI files to MP4 on Mac/ Windows
If you don't want to install any software to convert AVI to MP4 files, you can try online conversion tools like CloudConvert. CloudConvert supports multiple input and output video file formats, such as 3GP, MKV, WMV, AVI, MP4, MOV, MTS, MPEG, SWF, WebM. It can also convert other types of files, from archives, ebooks, presentations to vectors, fonts. CloudConvert is a...
Source: www.geekersoft.com

Social recommendations and mentions

Based on our record, CloudConvert seems to be more popular. It has been mentiond 43 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveLOOK mentions (0)

We have not tracked any mentions of LiveLOOK yet. Tracking of LiveLOOK recommendations started around Mar 2021.

CloudConvert mentions (43)

View more

What are some alternatives?

When comparing LiveLOOK and CloudConvert, you can also consider the following products

Samesurf - Samesurf is a patented, real time collaboration platform that enables multiple people to interact with the same online experiences in real time from any device or browser without installs or coding.

Convertio - File Conversion in the Cloud

Surfly - Simple, Fast, and Secure Co-browsing

iLovePDF - Premium online PDF tool set

Acquire.io - Acquire.io is a multi-channel customer support platform designed to provide real-time customer support to customers.

Smallpdf - PDF document management and conversion suite

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