Software Alternatives, Accelerators & Startups

LiveAgent VS Todo.txt

Compare LiveAgent VS Todo.txt and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Todo.txt logo Todo.txt

Track your tasks and projects in a plain text file, todo.txt. A todo.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Todo.txt Landing page
    Landing page //
    2021-10-15

Todo.txt

Pricing URL
-
$ Details
Platforms
-
Release Date
-

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Todo.txt features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Todo.txt videos

My Todo.txt Workflow

More videos:

  • Review - Todo.txt - Todo List Manager - Linux CLI
  • Review - Todo.txt Workflow

Category Popularity

0-100% (relative to LiveAgent and Todo.txt)
Customer Support
100 100%
0% 0
Task Management
0 0%
100% 100
Help Desk
100 100%
0% 0
Todos
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Todo.txt.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Todo.txt

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Todo.txt Reviews

16 Best To Do List Apps for Linux Desktop [2021]
Todo.txt is a simple plain text file for writing tasks. Using the simple motto, “if you want to get it done, first write it down“, the free and open-source Todo.txt has simplicity at its core as it offers users a handful of applications that are minimal, todo-txt focused apps for managing tasks using the least possible keystrokes and taps.

Social recommendations and mentions

Based on our record, Todo.txt seems to be more popular. It has been mentiond 37 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Todo.txt mentions (37)

  • Ask HN: What products other than Obsidian share the file over app philosophy?
    FSNotes for macOS and iOS is one I used for a little while. https://fsnot.es/ todo.txt is another thing that comes to mind. http://todotxt.org/ And of course pretty much all of *nix. - Source: Hacker News / 2 months ago
  • My productivity app is a never-ending .txt file
    Since at least 2012 I've also been using a text file format from http://todotxt.org/ and more recently I wrote a program that takes a crontab-like list to pre-generate entries on a daily, by-day-name (every Sunday for example), and I also pull in a list of holidays from gov.uk, so they are also populated. [^1]: ( - Source: Hacker News / 4 months ago
  • Ask HN: Tell us about your project that's not done yet but you want feedback on
    It's a web app implementing the todo.txt format (see http://todotxt.org/). It's an exercise to learn frontend currently, I doubt I could successfully monetize it. Would appreciate any feedback! - Source: Hacker News / 10 months ago
  • Looking for a note taking app with inline tags.
    That format is really similar to todo.txt format, worth taking a look at http://todotxt.org/ (which in turn has application links). Source: about 1 year ago
  • Using Acme with Inferno's Shell as a pkm tool
    For todo and schedule I use todo.txt (http://todotxt.org/) a plain file managed by scripts which build agenda and plumber to keep track of unique keys. Source: about 1 year ago
View more

What are some alternatives?

When comparing LiveAgent and Todo.txt, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Todoist - Todoist is a to-do list that helps you get organized, at work and in life.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Task Coach - Task Coach is a simple open source todo manager to keep track of personal tasks and todo lists.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

EssentialPIM - EssentialPIM is a free Personal Information Manager that keeps up with the times and lets you manage appointments, tasks, notes, contacts, password entries and email messages across multiple devices and cloud applications.