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SQLBolt VS LiveAgent

Compare SQLBolt VS LiveAgent and see what are their differences

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SQLBolt logo SQLBolt

SQLBolt provides a set of interactive lessons and exercises to help you learn SQL

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • SQLBolt Landing page
    Landing page //
    2021-09-29
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

SQLBolt features and specs

  • Interactive Learning
    SQLBolt provides interactive lessons that allow users to practice SQL queries directly in their browser, which enhances understanding and retention of the material.
  • Beginner-Friendly
    The platform is designed for beginners, featuring clear explanations and step-by-step instructions that make it easy for newcomers to grasp SQL concepts.
  • Free Access
    SQLBolt offers free access to all of its lessons and exercises, making it accessible to anyone wanting to learn SQL without financial barriers.
  • Instant Feedback
    Users receive immediate feedback on their queries, allowing them to correct mistakes and learn effectively through trial and error.
  • Progress Tracking
    The platform allows users to track their progress through the lessons, helping them stay motivated and see how much they have accomplished.

Possible disadvantages of SQLBolt

  • Limited Advanced Content
    SQLBolt primarily focuses on basic and intermediate concepts, so advanced users may find the content insufficient for more complex SQL topics and practices.
  • No Certificate
    The platform does not offer any form of certification upon completion of the lessons, which might be a downside for users looking to add credentials to their resumes.
  • Lack of Variety in Exercises
    The exercises may become repetitive, which could limit the depth of learning and the ability to apply SQL skills to a wider range of real-world scenarios.
  • No Community Support
    SQLBolt does not have a built-in community or forum for users to ask questions or discuss topics, which can be a disadvantage for learners who benefit from peer support and collaboration.
  • Limited Database Diversity
    The platform uses a simplified database structure for teaching purposes, which might not fully represent the complexity and variety of databases encountered in professional settings.

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

Analysis of SQLBolt

Overall verdict

  • SQLBolt is a great resource for learning SQL, particularly for beginners and those who learn best through interactive, hands-on experience. Its clear lessons and practical exercises make it effective for understanding essential SQL concepts. However, advanced learners might seek additional resources to explore more complex topics after completing SQLBolt's lessons.

Why this product is good

  • SQLBolt is highly regarded due to its interactive approach to teaching SQL. The platform offers a series of exercises that allow users to practice and apply SQL syntax directly within their lessons. This hands-on approach helps reinforce learning and can be more engaging than traditional textbook methods. Additionally, SQLBolt's clean, intuitive interface makes it accessible for beginners, and its structured lessons gradually increase in complexity, which helps learners build a strong foundation in SQL. The platform is free to use, making it an attractive option for those looking to learn without financial investment.

Recommended for

    SQLBolt is recommended for beginners who are new to SQL or those with limited experience who need a refresher on basic concepts. It is also useful for anyone who prefers learning through interactive and practical exercises rather than purely theoretical content.

Analysis of LiveAgent

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

SQLBolt videos

+ Add

Learn SQL in 2 Hours | SQLBolt Solutions

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to SQLBolt and LiveAgent)

SQLBolt

LiveAgent

Online Learning
100 100%
Online Learning
0% 0
Customer Support
0 0%
Customer Support
100% 100
Online Education
100 100%
Online Education
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing SQLBolt and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using SQLBolt and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SQLBolt and LiveAgent

SQLBolt Reviews

We have no reviews of SQLBolt yet.
Be the first one to post

LiveAgent Reviews

  1. Usama Idrees
    · CEO & CTO at HUK SONS ·
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training required—our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    👎 Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    · CEO ·
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, SQLBolt seems to be more popular. It has been mentiond 121 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SQLBolt mentions (121)

  • Where to Learn SQL for Free: Best Platforms and Resources
    SQLBolt focuses exclusively on giving you hands-on practice with increasingly complex queries. The platform starts with simple SELECT statements and progressively moves to complex joins and subqueries. You'll get immediate visual feedback while the site explains concepts briefly before each practice section. - Source: dev.to / 29 days ago
  • SQL for Beginners - A Complete Guide.
    SQLBolt - Great for learning SQL using problem solving approach by answering various quizzes after each topic. - Source: dev.to / about 2 months ago
  • 100+ FREE Resources Every Web Developer Must Try
    . HTML Cheat Sheet: Quick reference guide for HTML elements and attributes. . CSS Cheat Sheet: Comprehensive guide to CSS properties and selectors. . JavaScript Cheat Sheet: Handy reference for JavaScript syntax and concepts. . Git Cheat Sheet: Essential commands and workflows for Git. . Markdown Cheat Sheet: Markdown syntax guide for creating rich text formatting. . React Cheat Sheet: Quick overview of React... - Source: dev.to / 11 months ago
  • How to Learn Data Analysis in 2024 📊
    SQL: Learning SQL is essential for managing and querying databases 💾. SQLBolt is a highly recommended resource, offering interactive lessons and daily challenges to build your skills.Follow the link below to visit the site;. - Source: dev.to / about 1 year ago
  • Ask HN: Are there any websites for SQL puzzle games?
    Not a game but a great way to learn SQL is https://sqlbolt.com. - Source: Hacker News / over 1 year ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing SQLBolt and LiveAgent, you can also consider the following products

SQLZOO - SQLZoo includes tutorials and reference to support people learning SQL. It features:

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SQL Fiddle - A tool for easy online testing and sharing of database problems and their solutions.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

The Odin Project - How it works. This is the website we wish we had when we were learning on our own. We scour the internet looking for only the best resources to supplement your learning and present them in a logical order.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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