LiveAgent
Freshdesk
Zendesk
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
LiveChat
ShepherdJS
Intro.js
UserGuiding
TourGuideJS
Userlane
Appcues
Helppier
Userpilot
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LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
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LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
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Based on our record, ShepherdJS seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
In this tutorial, I will show you how to use React Shepherd to easily implement a site tour on your website. React Shepherd is a lightweight wrapper library for Shepherd.js that allows us to create a walkthrough of a website — either parts of the site or the whole application — by using dialogs that represent steps that you create. At the end of this article, we will have a functioning site tour as shown in this... - Source: dev.to / 15 days ago
Shepherd is a powerful and customizable open source JavaScript library for creating interactive tours and onboarding experiences in web applications. It uses another open source library Floating UI to render the dialog tours. It offers a simple setup process, dynamic content support, the ability to create custom actions and events, and theming and styling too. More importantly, it is responsive too and never goes... - Source: dev.to / 3 months ago
Using/building something like this would go a long way (https://shepherdjs.dev/) and could also have the benefit of keeping the tours in parity with the current L2 UI. Source: about 1 year ago
We’ve called them Product Tours https://shepherdjs.dev is good. Source: over 1 year ago
Shepard is one such library for this https://shepherdjs.dev/. Source: over 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Intro.js - Simple Javascript framework for adding screen tips
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
TourGuideJS - Intuitive and customisable tours for user onboarding. A free and complete alternative to IntroJS, Sheperd and the rest.