LiveAgent VS RF-SMART
Compare LiveAgent VS RF-SMART and see what are their differences
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management
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LiveAgent
Freshdesk
Zendesk
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
LiveChat
RF-SMART
Spreadsheet Server
Global Cash Card
Winshuttle
SAP Cloud Appliance Library
Reports Wand
ERPNext
MITS Distributor Analytics
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
RF-SMART is a WMS solution that is a global leader in barcoding and mobile inventory management for Warehousing, Wholesale Distribution, Manufacturing, Retail & eCommerce. Leveraging barcodes and data collection technology, RF-SMART automates business processes so the production, movement, management and fulfillment of inventory is fast and accurate. RF-SMART integrates directly with ERPs as a WMS for NetSuite and inventory management for Oracle Cloud SCM.
Our inventory management solutions provide real-time visibility into your operations. As a mobile scanning Warehouse Management System (WMS), RF-SMART gives you full traceability from the receiving process all the way through delivery. A Built-for-NetSuite solution, RF-SMART is an industry-leading product that meets Oracle NetSuite's highest standard for SuiteApp Solutions. Over 1,500 customers are using our 70+ Built-for-NetSuite functions and advanced modules to mobilize warehouse and production processes and make their operations more efficient.
RF-SMART is also the #1 Brand of Inventory Management for Oracle SCM Cloud Users. It is the first SCM application approved for the Oracle Cloud Marketplace, as well as SOC 2 ® and HIPAA compliant.
LiveAgent RF-SMARTNo features have been listed yet.
LiveAgent's answer
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
RF-SMART's answer:
Since 1982, RF-SMART has provided an extensive array of supply chain expertise that is used in the development, implementation, and support of their software and hardware solutions. RF-SMART provides customers with the ability to improve their inventory control and prepare their supply chain processes for long-lasting success from receiving to shipping.
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
RF-SMART's answer:
RF-SMART has helped 2,000+ companies optimize their warehouse operations from labeling and barcoding to cycle counting and shipping. With solutions built specifically for four ERPs, including Oracle Cloud and NetSuite, their team has over 40 years of consultative experience to back their award-winning inventory functionality.
LiveAgent's answer
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
RF-SMART's answer:
RF-SMART serves a wide variety manufacturing, distribution, healthcare, and retail companies on Oracle Cloud and NetSuite.
LiveAgent's answer
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
RF-SMART's answer:
Founded in 1982, RF-SMART is privately owned and operated. In over 40 years of operation, its team of global supply chain experts has helped over 2,000 customers find supply chain success through hardware, software, and support solutions.
LiveAgent's answer
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
RF-SMART's answer:
Each RF-SMART solution is purpose built for customers on NetSuite, Oracle Cloud, JD Edwards, and Microsoft AX.
LiveAgent's answer
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
RF-SMART's answer:
Some RF-SMART customers you may be familiar with are Smoky Mountain Knife Works, Albanese Candy, BUILT Brands, and Peace Coffee.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Spreadsheet Server - Spreadsheet Server have the power to build financial and operational reports with drill-down capability right in Excel from the ERP.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Global Cash Card - Global Cash Card offers a paycard solution to take your payroll 100% electronic. Our customized payroll card programs are simple to implement and easy to use.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Winshuttle - Winshuttle simplifies SAP business processes by providing automated solutions for data movement, workflow applications and data governance.