Software Alternatives, Accelerators & Startups

LiveAgent VS Postman

Compare LiveAgent VS Postman and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Postman logo Postman

The Collaboration Platform for API Development
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Postman Landing page
    Landing page //
    2021-07-23

Postman

Pricing URL
-
$ Details
Platforms
Windows Mac OSX Linux
Release Date
-

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Postman features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Postman videos

POST/CON 2018 workshop in review: Running Postman Collections

More videos:

  • Review - POST/CON 2018 workshop in review: Postman Collections
  • Tutorial - How to Share Postman Collections

Category Popularity

0-100% (relative to LiveAgent and Postman)
Customer Support
100 100%
0% 0
API Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
APIs
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Postman.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Postman. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Postman

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

Postman Reviews

Beeceptor vs Postman
You cannot download request log. Although, you can use Postman APIs to query and retrieve.
Source: beeceptor.com
Top 15 MuleSoft Competitors and Alternatives
Postman is an API platform with the world’s largest public API hub that helps developers design, build, test, and iterate APIs. In 2022, Postman served over 20 million developers and 500,000 organizations.
Top 10 HTTP Client and Web Debugging Proxy Tools (2023)
Are you a developer thrilled with APIs? Then Postman HTTP client and web debugging proxy tool is for you. Now why is this even a choice to use? Postman is ultimately one of the platforms that do anything APIs. It builds, organizes APIs, tests, monitors, documents, and most of all debugs web applications.
12 HTTP Client and Web Debugging Proxy Tools
Postman is unarguably one of the more popular HTTP clients used for debugging web applications. It allows for faster and easier API development.
Source: geekflare.com
Best API Monitoring and Observability Tools in 2023
Postman free plan: Provides a maximum of 1000 calls to Postman API, Mock server calls, and monitoring API calls. Pricing starts at $12/month for the paid plan.
Source: apitoolkit.io

Social recommendations and mentions

Based on our record, Postman seems to be more popular. It has been mentiond 27 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Postman mentions (27)

  • How to use ApyHub to Build a Serverless Function in NodeJs?
    Once deployed, thoroughly test your serverless function to confirm it behaves as expected. Invoke the function manually from the cloud platform’s console or use tools like Postman, Apidog, or Fusion ( Fusion is ApyHub’s own API Client ) to test HTTP-triggered functions. Ensure the function executes correctly and handles errors gracefully. - Source: dev.to / 2 months ago
  • Mastering Microservices: A Hands-On Tutorial with Node.js, RabbitMQ, Nginx, and Docker
    To test the API endpoints, you can use Postman. Download and install Postman from Postman's official website. - Source: dev.to / 3 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Postman — Simplify workflows and create better APIs – faster – with Postman, a collaboration platform for API development. Use the Postman App for free forever. Postman cloud features are also free forever with certain limits. - Source: dev.to / 4 months ago
  • How I Built A Santa Chatbot To Mess With My Brother
    The API tests were dirt simple. I use the SAM CLI to build and deploy my cloud resources to AWS. So when I was building the API, I would deploy to my account using the CLI in VS Code, then immediately run a collection in Postman using their VS Code extension. I never had to leave my IDE and could run a full end-to-end workflow within seconds of my deployment being complete. All I had to do was switch tabs to my... - Source: dev.to / 5 months ago
  • Are you kidding me?
    I had the network guys opening up for getpostman.com and postman.com because it said so when trying to log in to Postman. And just when I click login it jumps to postman.co just forgetting the m. Are you kidding me? Who came up with this? You probably cost me this days work. Source: 6 months ago
View more

What are some alternatives?

When comparing LiveAgent and Postman, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MuleSoft Anypoint Platform - Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Insomnia REST - The most intuitive cross-platform REST API Client 😴

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Boomi - The #1 Integration Cloud - Build Integrations anytime, anywhere with no coding required using Dell Boomi's industry leading iPaaS platform.