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Postman VS Zendesk

Compare Postman VS Zendesk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Postman logo Postman

The Collaboration Platform for API Development

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Postman Landing page
    Landing page //
    2021-07-23
  • Zendesk Landing page
    Landing page //
    2024-05-06

Postman videos

+ Add

POST/CON 2018 workshop in review: Running Postman Collections

More videos:

  • Review - POST/CON 2018 workshop in review: Postman Collections
  • Tutorial - How to Share Postman Collections

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Postman and Zendesk)

Postman

Zendesk

API Tools
100 100%
API Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
APIs
100 100%
APIs
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Postman and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Postman and Zendesk

Postman Reviews

Beeceptor vs Postman
You cannot download request log. Although, you can use Postman APIs to query and retrieve.
Source: beeceptor.com
Top 15 MuleSoft Competitors and Alternatives
Postman is an API platform with the world’s largest public API hub that helps developers design, build, test, and iterate APIs. In 2022, Postman served over 20 million developers and 500,000 organizations.
Source: bstrategyhub.com
Top 10 HTTP Client and Web Debugging Proxy Tools (2023)
Are you a developer thrilled with APIs? Then Postman HTTP client and web debugging proxy tool is for you. Now why is this even a choice to use? Postman is ultimately one of the platforms that do anything APIs. It builds, organizes APIs, tests, monitors, documents, and most of all debugs web applications.
Source: www.bestproxyreviews.com
12 HTTP Client and Web Debugging Proxy Tools
Postman is unarguably one of the more popular HTTP clients used for debugging web applications. It allows for faster and easier API development.
Source: geekflare.com
Best API Monitoring and Observability Tools in 2023
Postman free plan: Provides a maximum of 1000 calls to Postman API, Mock server calls, and monitoring API calls. Pricing starts at $12/month for the paid plan.
Source: apitoolkit.io

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Postman should be more popular than Zendesk. It has been mentiond 27 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Postman mentions (27)

  • How to use ApyHub to Build a Serverless Function in NodeJs?
    Once deployed, thoroughly test your serverless function to confirm it behaves as expected. Invoke the function manually from the cloud platform’s console or use tools like Postman, Apidog, or Fusion ( Fusion is ApyHub’s own API Client ) to test HTTP-triggered functions. Ensure the function executes correctly and handles errors gracefully. - Source: dev.to / 2 months ago
  • Mastering Microservices: A Hands-On Tutorial with Node.js, RabbitMQ, Nginx, and Docker
    To test the API endpoints, you can use Postman. Download and install Postman from Postman's official website. - Source: dev.to / 3 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Postman — Simplify workflows and create better APIs – faster – with Postman, a collaboration platform for API development. Use the Postman App for free forever. Postman cloud features are also free forever with certain limits. - Source: dev.to / 3 months ago
  • How I Built A Santa Chatbot To Mess With My Brother
    The API tests were dirt simple. I use the SAM CLI to build and deploy my cloud resources to AWS. So when I was building the API, I would deploy to my account using the CLI in VS Code, then immediately run a collection in Postman using their VS Code extension. I never had to leave my IDE and could run a full end-to-end workflow within seconds of my deployment being complete. All I had to do was switch tabs to my... - Source: dev.to / 5 months ago
  • Are you kidding me?
    I had the network guys opening up for getpostman.com and postman.com because it said so when trying to log in to Postman. And just when I click login it jumps to postman.co just forgetting the m. Are you kidding me? Who came up with this? You probably cost me this days work. Source: 6 months ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Postman and Zendesk, you can also consider the following products

Insomnia REST - The most intuitive cross-platform REST API Client 😴

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MuleSoft Anypoint Platform - Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Boomi - The #1 Integration Cloud - Build Integrations anytime, anywhere with no coding required using Dell Boomi's industry leading iPaaS platform.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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