Software Alternatives, Accelerators & Startups

LiveAgent VS Pastebin.com

Compare LiveAgent VS Pastebin.com and see what are their differences

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LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Pastebin.com logo Pastebin.com

Pastebin.com is a website where you can store text for a certain period of time.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Pastebin.com Landing page
    Landing page //
    2023-04-24

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

Pastebin.com features and specs

  • Ease of Use
    Pastebin.com offers a straightforward and user-friendly interface, making it simple to paste and share text quickly without the need for an account.
  • Syntax Highlighting
    The platform supports syntax highlighting for various programming languages, making it easier for developers to share code snippets with proper formatting.
  • Privacy Options
    Users can set their pastes to be public, unlisted, or private, offering different levels of accessibility based on their needs.
  • Expiration Settings
    Pastebin.com allows users to set an expiration date for pastes, providing options for automatic deletion after a specific period.
  • API Access
    The platform offers an API that allows developers to programmatically create and manage pastes, adding convenience for automated workflows.

Possible disadvantages of Pastebin.com

  • Ads and Pop-ups
    The free version of Pastebin.com contains ads and pop-ups, which can be distracting and may degrade the user experience.
  • Limited Free Features
    Some advanced features, such as password protection and enhanced privacy options, are only available to Pro users.
  • Security Concerns
    Public pastes can be indexed by search engines, which may lead to unintentional exposure of sensitive information if not properly managed.
  • Content Control
    The platform hosts a significant amount of publicly shared content, which could include inappropriate or illegal material. Monitoring and moderating such content can be challenging.
  • No Collaboration Tools
    Pastebin.com lacks real-time collaboration features, which limits its utility for users looking to work on shared documents or code simultaneously.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Pastebin.com videos

No Pastebin.com videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to LiveAgent and Pastebin.com)
Customer Support
100 100%
0% 0
Design Playground
0 0%
100% 100
Help Desk
100 100%
0% 0
JavaScript
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Pastebin.com.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Pastebin.com

LiveAgent Reviews

  1. Usama Idrees
    · CEO & CTO at HUK SONS ·
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training required—our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    👎 Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    · CEO ·
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Pastebin.com Reviews

We have no reviews of Pastebin.com yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Pastebin.com seems to be more popular. It has been mentiond 2057 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Pastebin.com mentions (2057)

  • Runme Gist: A Pastebin for Terminals Inside Your Docs
    Pastebins make me nostalgic. I’m told they existed well before the web in the IRC days. The first notable one I remember, Pastebin.com, was created in 2002 by Paul Dixon, introducing features like syntax highlighting and private pastes. Believe it or not, it’s still going strong today. The latest incarnation I remember using recently was PostBin (clever: Pastebin for Webhooks). It made testing “web callbacks”... - Source: dev.to / about 1 year ago
  • Gradient Trail Effect
    When you get something started feel free to put your code on pastebin.com or gist.github.com and share a link for feedback/help. Source: over 1 year ago
  • rand() function not working
    Either use pastebin or Github for formatting and paste a link. Source: over 1 year ago
  • Downloading AE content with new update and reverting back to Skyrim 1.6.640
    You'll have to use a site like https://pastebin.com/ so I can see it too. My guess is that you did not install the mod I linked or that you haven't succesfully followed my steps. Start again from the beginning. Source: over 1 year ago
  • What could possibly cause the crash?
    Pastebin.com was still reliable last time I tried it. Source: over 1 year ago
View more

What are some alternatives?

When comparing LiveAgent and Pastebin.com, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GitHub - Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GitHub Gist - Gist is a simple way to share snippets and pastes with others.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CodePen - A front end web development playground.