Software Alternatives, Accelerators & Startups

LiveAgent VS OpenCV

Compare LiveAgent VS OpenCV and see what are their differences

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LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

OpenCV logo OpenCV

OpenCV is the world's biggest computer vision library
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • OpenCV Landing page
    Landing page //
    2023-07-29

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

OpenCV features and specs

  • Comprehensive Library
    OpenCV offers a wide range of tools for various aspects of computer vision, including image processing, machine learning, and video analysis.
  • Cross-Platform Compatibility
    OpenCV is designed to run on multiple platforms, including Windows, Linux, macOS, Android, and iOS, which makes it versatile for development across different environments.
  • Open Source
    Being open-source, OpenCV is freely available for use and allows developers to inspect, modify, and enhance the code according to their needs.
  • Large Community Support
    A large community of developers and researchers actively contributes to OpenCV, providing extensive support, tutorials, forums, and continuously updated documentation.
  • Real-Time Performance
    OpenCV is highly optimized for real-time applications, making it suitable for performance-critical tasks in various industries such as robotics and interactive installations.
  • Extensive Integration
    OpenCV can easily be integrated with other libraries and frameworks such as TensorFlow, PyTorch, and OpenCL, enhancing its capabilities in deep learning and GPU acceleration.
  • Rich Collection of examples
    OpenCV provides a large number of example codes and sample applications, which can significantly reduce the learning curve for beginners.

Possible disadvantages of OpenCV

  • Steep Learning Curve
    Due to the vast array of functionalities and the complexity of some of its advanced features, beginners may find it challenging to learn and use effectively.
  • Documentation Gaps
    While the documentation is extensive, it can sometimes be incomplete or outdated, requiring users to rely on community forums or external sources for solutions.
  • Resource Intensive
    Some functions and algorithms in OpenCV can be quite resource-intensive, requiring significant processing power and memory, which can be a limitation for low-end devices.
  • Limited High-Level Abstractions
    OpenCV provides a wealth of low-level functions, but it may lack higher-level abstractions and frameworks, necessitating more hands-on coding and algorithm development.
  • Dependency Management
    Setting up and managing dependencies can be cumbersome, especially when integrating OpenCV with other libraries or on certain operating systems.
  • Backward Compatibility Issues
    With frequent updates and new versions, backward compatibility can sometimes be problematic, potentially breaking existing code when updating.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

OpenCV videos

AI Courses by OpenCV.org

More videos:

  • Review - Practical Python and OpenCV

Category Popularity

0-100% (relative to LiveAgent and OpenCV)
Customer Support
100 100%
0% 0
Data Science And Machine Learning
Help Desk
100 100%
0% 0
Data Science Tools
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and OpenCV.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and OpenCV. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and OpenCV

LiveAgent Reviews

  1. Usama Idrees
    · CEO & CTO at HUK SONS ·
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training required—our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    👎 Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    · CEO ·
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

OpenCV Reviews

7 Best Computer Vision Development Libraries in 2024
From the widespread adoption of OpenCV with its extensive algorithmic support to TensorFlow's role in machine learning-driven applications, these libraries play a vital role in real-world applications such as object detection, facial recognition, and image segmentation.
10 Python Libraries for Computer Vision
OpenCV is the go-to library for computer vision tasks. It boasts a vast collection of algorithms and functions that facilitate tasks such as image and video processing, feature extraction, object detection, and more. Its simple interface, extensive documentation, and compatibility with various platforms make it a preferred choice for both beginners and experts in the field.
Source: clouddevs.com
Top 8 Alternatives to OpenCV for Computer Vision and Image Processing
OpenCV is an open-source computer vision and machine learning software library that was first released in 2000. It was initially developed by Intel, and now it is maintained by the OpenCV Foundation. OpenCV provides a set of tools and software development kits (SDKs) that help developers create computer vision applications. It is written in C++, but it supports several...
Source: www.uubyte.com
Top 8 Image-Processing Python Libraries Used in Machine Learning
These are some of the most basic operations that can be performed with the OpenCV on an image. Apart from this, OpenCV can perform operations such as Image Segmentation, Face Detection, Object Detection, 3-D reconstruction, feature extraction as well.
Source: neptune.ai
5 Ultimate Python Libraries for Image Processing
Pillow is an image processing library for Python derived from the PIL or the Python Imaging Library. Although it is not as powerful and fast as openCV it can be used for simple image manipulation works like cropping, resizing, rotating and greyscaling the image. Another benefit is that it can be used without NumPy and Matplotlib.

Social recommendations and mentions

Based on our record, OpenCV seems to be more popular. It has been mentiond 60 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

OpenCV mentions (60)

  • Grasping Computer Vision Fundamentals Using Python
    To aspiring innovators: Dive into open-source frameworks like OpenCV or PyTorch, experiment with custom object detection models, or contribute to projects tackling bias mitigation in training datasets. Computer vision isn’t just a tool, it’s a bridge between the physical and digital worlds, inviting collaborative solutions to global challenges. The next frontier? Systems that don’t just interpret visuals, but... - Source: dev.to / 7 days ago
  • Top Programming Languages for AI Development in 2025
    Ideal For: Computer vision, NLP, deep learning, and machine learning. - Source: dev.to / 21 days ago
  • Why 2024 Was the Best Year for Visual AI (So Far)
    Almost everyone has heard of libraries like OpenCV, Pytorch, and Torchvision. But there have been incredible leaps and bounds in other libraries to help support new tasks that have helped push research even further. It would be impossible to thank each and every project and the thousands of contributors who have helped make the entire community better. MedSAM2 has been helping bring the awesomeness of SAM2 to the... - Source: dev.to / 5 months ago
  • 20 Open Source Tools I Recommend to Build, Share, and Run AI Projects
    OpenCV is an open-source computer vision and machine learning software library that allows users to perform various ML tasks, from processing images and videos to identifying objects, faces, or handwriting. Besides object detection, this platform can also be used for complex computer vision tasks like Geometry-based monocular or stereo computer vision. - Source: dev.to / 6 months ago
  • F1 FollowLine + HSV filter + PID Controller
    This library is used for image and video processing, offering functions for tasks like object detection, filtering, and transformations in computer vision. - Source: dev.to / 8 months ago
View more

What are some alternatives?

When comparing LiveAgent and OpenCV, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Scikit-learn - scikit-learn (formerly scikits.learn) is an open source machine learning library for the Python programming language.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pandas - Pandas is an open source library providing high-performance, easy-to-use data structures and data analysis tools for the Python.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

NumPy - NumPy is the fundamental package for scientific computing with Python