Software Alternatives, Accelerators & Startups

LiveAgent VS Kickstarter

Compare LiveAgent VS Kickstarter and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Kickstarter logo Kickstarter

Kickstarter is the world's largest funding platform for creative projects. A home for film, music, art, theater, games, comics, design, photography, and more.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Kickstarter Landing page
    Landing page //
    2023-01-05

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Kickstarter features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Kickstarter videos

Testing 5 KICKSTARTER Products!

More videos:

  • Review - Best of Worst Crowdfunding - Drunk Tech Review - Indiegogo & Kickstarter
  • Review - WORST $1,000,000 camera: Yashica Y35 Review (Kickstarter fail)

Category Popularity

0-100% (relative to LiveAgent and Kickstarter)
Customer Support
100 100%
0% 0
Crowdfunding
0 0%
100% 100
Help Desk
100 100%
0% 0
Fundraising And Donation Management

Questions and Answers

As answered by people managing LiveAgent and Kickstarter.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Kickstarter. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Kickstarter

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

Kickstarter Reviews

8 Best Patreon Alternatives & Competitors For 2023 (Comparison)
Kickstarter is probably the most well-known crowdfunding platform in the world. It’s a good alternative to Patreon if you’re trying to raise money for one-time creative endeavors, but it doesn’t support memberships, so it’s not suitable for collecting recurrent donations.
11 Patreon Alternatives for Audience Monetization in 2023
This concept makes Kickstarter more suited for creators who want to fund a big project rather than foster a community or make content long term.
Source: www.uscreen.tv
12+ Brilliant Patreon Alternatives to Monetize Your Audience
Kickstarter helps breathe life into projects. It’s ideal for films, music, arts, theaters, games, comics, designs, photography, and so on.
6 Patreon Alternatives for Your Startup in 2019
Kickstarter is a global crowdfunding site that started in 2009. Like Patreon, there are plenty of Kickstarter competitors on the market, but it still boasts over 16.3 million backers and $4 billion in pledges.
Source: sumup.com
10 Best Patreon Alternatives
Kickstarter is a more exclusive platform compared to Patreon, so small-time creators may want to carefully consider this before they join. However, it has had more than 186,000 projects successfully funded by the end of 2019 and more than $5.1 billion in pledges, making it a worthy alternative to Patreon.

Social recommendations and mentions

Based on our record, Kickstarter seems to be more popular. It has been mentiond 23 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Kickstarter mentions (23)

  • kickstarter.com
    Hello everyone! Could you just quick look on our project on kickstarter.com. We are trying to reach goal. Every view and like is necessary for us. We are committed to delivering exceptional, sustainably sourced dried meat snacks that satisfy our customers' cravings for wholesome, flavorful, and convenient options.Our customers are health-conscious consumers, outdoor enthusiasts, individuals seeking... Source: 10 months ago
  • Local marketing tips? (KS feedback appreciated, too!)
    Hi, not sure if I'm doing something wrong, but your link redirects to kickstarter.com. How did you target your IG ads? Source: about 1 year ago
  • Accountquestion - backerkit.com and kickstarter.com
    But unfortunately I just realized that I don't have an kickstarter.com account. Is this normal? I think so, just checked my mails. Source: over 1 year ago
  • Do you feel ALONE in the entrepreneur journey?
    Crowdfunding website similar to kickstarter.com. A LOT OF WORK even with offshore contractors. Source: over 1 year ago
  • What do you do with a deck that just won't shuffle well?
    For inspiration, you'll be amazed how many great decks are available—at a fraction of Tarot prices. Check out rareplayingcards.com and ellusionist.com and even kickstarter.com for new campaigns. There's also a Reddit: r/playingcards worth seeing. And incredible range of themes & designs are available. Source: over 1 year ago
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What are some alternatives?

When comparing LiveAgent and Kickstarter, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Patreon - Patreon enables fans to give ongoing support to their favorite creators.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Indiegogo - As the largest global site for fundraisers, Indiegogo helps individuals, groups and non-profits raise money online to make their ideas a reality through crowdfunding. It's easy to start fundraising today.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Charitable - A WordPress donation plugin that gives you full control over your fundraising experience.