Software Alternatives, Accelerators & Startups

LiveAgent VS Patreon

Compare LiveAgent VS Patreon and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Patreon logo Patreon

Patreon enables fans to give ongoing support to their favorite creators.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Patreon Landing page
    Landing page //
    2023-07-26

Patreon

$ Details
-
Platforms
-
Release Date
2013 January
Startup details
Country
United States
State
California
Founder(s)
Jack Conte
Employees
500 - 999

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Patreon features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Patreon videos

Patreon Review & Tips! You Need to Know!

More videos:

  • Tutorial - How to Setup A Successful Patreon - A Patreon Tutorial
  • Review - What to Know Before Starting Patreon

Category Popularity

0-100% (relative to LiveAgent and Patreon)
Customer Support
100 100%
0% 0
Crowdfunding
0 0%
100% 100
Help Desk
100 100%
0% 0
Fundraising And Donation Management

Questions and Answers

As answered by people managing LiveAgent and Patreon.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Patreon. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Patreon

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Patreon Reviews

  1. 1

    Thinks of Patreon as a tip jar for your favorite creators. You give them money, they give you something intresting


8 Best Patreon Alternatives for Creators (2023)
Ko-fi is another Patreon alternative that lets you receive donations and memberships and sell digital or physical items to your fans. It’s free and easy to use, and there are no fees or commissions taken on donations. You can create a page for your project, set up a payment method, and start accepting payments from your fans in minutes.
Source: talkbitz.com
8 Best Patreon Alternatives & Competitors For 2023 (Comparison)
One of the problems with using Patreon is that you’re building your community on someone else’s platform. Not only is this bad for branding, but it also means you have limited control and no true ownership of your revenue source. And of course, you’re also subject to Patreon’s transaction fees.
11 Patreon Alternatives for Audience Monetization in 2023
That’s everything about using Patreon to get support from your fanbase. Here are some alternatives to Patreon to help you raise funds for your creative pursuits.
Source: www.uscreen.tv
How to Sell Art Online and Make Money From Home
Artists can make money from their art on Patreon through a subscription-based model. Fans pay for exclusive experiences and behind-the-scenes content. Create art on your terms and keep 90% of the profits. Patreon keeps 5%, and transaction fees are around 5% as well. There are a variety of ways you can earn on this platform. I would recommend visiting their site and looking...
10 Best Kajabi Alternatives for 2022: Which One to Use?
Patreon also differs significantly from Kajabi in terms of pricing. Rather than charging a fixed monthly fee, it takes a share of your monthly revenue. It has three plans that cost you 5%, 8%, and 12% of your monthly income.

Social recommendations and mentions

Based on our record, Patreon seems to be more popular. It has been mentiond 33 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Patreon mentions (33)

  • Privacy settings on youtuber's content
    Is it possibly only viewable on patreon.com? Source: 6 months ago
  • Hmm. We’re having trouble finding that site. We can’t connect to the server at www.patreon.com. If you entered the right address, you can: Try again later Check your network connection Check that Firefox has permission to access the web (you might be connected but behind a firewall)
    An error occurred during a connection to patreon.com. Source: 12 months ago
  • Are the chapters on patreon/royalroad the final version?
    Hey Matt, I wake up every morning and open patreon.com to receive my dose of a new chapter to keep me sane. It's been more than 13 days :( with no new chapter. Source: about 1 year ago
  • Can I Get Donations for My Mental Health Site?
    Once the page is up, you can embed links to e.g. BuyMeACoffee.com or patreon.com or even simply Paypal so people can contribute to your blog. However, first of all you need to get traffic to your site. Source: about 1 year ago
  • Next update when?
    You can subscribe to the patreon, https://www.patreon.com/pabloleban, to get early access patch notes on the discord server. Source: about 1 year ago
View more

What are some alternatives?

When comparing LiveAgent and Patreon, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Buy Me A Coffee - A free, fast and friendly way to accept donations 💰

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Ko-fi - Ko-fi offers a friendly way for content creators to get paid for their work.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Kickstarter - Kickstarter is the world's largest funding platform for creative projects. A home for film, music, art, theater, games, comics, design, photography, and more.