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LiveAgent VS DbVisualizer

Compare LiveAgent VS DbVisualizer and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
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LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

DbVisualizer logo DbVisualizer

DbVisualizer is the universal database tool for developers, DBAs and analysts.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • DbVisualizer Screenshot set
    Screenshot set //
    2024-09-17

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

DbVisualizer features and specs

  • Cross-Platform Compatibility
    DbVisualizer is available on major platforms including Windows, macOS, and Linux, making it a versatile tool for developers working in different environments.
  • Support for Multiple Databases
    It supports a wide range of databases (e.g., MySQL, PostgreSQL, Oracle, SQL Server, DB2, etc.), which allows users to manage different database systems using a single tool.
  • User-Friendly Interface
    The software has an intuitive and user-friendly interface, including features like a graphical query builder, which makes it easier for users to create complex queries without extensive SQL knowledge.
  • Advanced SQL Editor
    DbVisualizer provides an advanced SQL editor with features such as syntax highlighting, auto-completion, code folding, and SQL formatting, improving productivity for developers.
  • Data Visualization
    It offers various data visualization options like charts and diagrams, which help users better understand their data at a glance.
  • Performance Monitoring
    The tool includes features to monitor database performance, run diagnostics, and identify performance bottlenecks.
  • Extensive Documentation
    DbVisualizer has comprehensive documentation and a supportive community, making it easier for users to learn and resolve issues.

Possible disadvantages of DbVisualizer

  • Cost
    While there is a free version available, the Pro version with additional features requires a paid license, which might be a limitation for some small businesses or individual developers.
  • Resource Intensive
    DbVisualizer can be resource-intensive, especially when running multiple queries or managing large databases, which might affect performance on lower-end systems.
  • Learning Curve for Advanced Features
    Although the basic interface is user-friendly, mastering some of the more advanced features can require a significant learning curve.
  • Limited Customization Options
    Compared to some other database management tools, DbVisualizer offers fewer customization options for the UI and feature set.
  • Occasional Stability Issues
    Some users have reported occasional stability issues, such as crashes or freezes, particularly when dealing with very large datasets.

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

DbVisualizer videos

No DbVisualizer videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to LiveAgent and DbVisualizer)

LiveAgent

DbVisualizer

Customer Support
100 100%
Customer Support
0% 0
Database Management
0 0%
Database Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Databases
0 0%
Databases
100% 100

Questions and Answers

As answered by people managing LiveAgent and DbVisualizer.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and DbVisualizer. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and DbVisualizer

LiveAgent Reviews

  1. Usama Idrees
    · CEO & CTO at HUK SONS ·
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training required—our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    👎 Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    · CEO ·
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

DbVisualizer Reviews

  1. V Sheregar
    · director at pacificspecialty insurance company ·
    useful tool

    simple to use, versatile and increases productivity

    👍 Pros:    One tool for multiple db visualization
  2. Amedeo Zottola
    · Software Architect at GSD Sistemi e Servizi ·
    One of the best develop's tool for database

    I use DbVisualize since 2004... My personal idea is that DBVisualize is the best tool to develop complex SQL query, trigger, stored procedure...dbvis has a very simple export function to convert a query result in various format (csv, xlsx, JSON, SQL) In addition, dbvis has a very simple function to import flat data file into a table, or to generate DDL of entire database. another great functionality is a graphical editor to create a complex joins between two or more tables. Without dbvis my work be impossible!!!

    🏁 Competitors: Aqua Data Studio, IntelliJ IDEA
    👍 Pros:    Simple yet powerful and efficient tool|Great customer support
Top pgAdmin Alternatives 2023
You can use DbVisualizer for free, or unlock all features by purchasing a license-based subscription (the more users, the more licenses you will need).
Source: www.bytebase.com
15 Best MySQL GUI Clients for macOS
DbVisualizer is a smart and well-focused SQL editor and database manager, marketed as a database client with the highest customer satisfaction rating on G2. It is indeed a quite useful solution that enables you to work with SQL code, access and explore your databases and manipulate data. DbVisualizer is available in Free and Pro editions, the latter of which is activated...
Source: blog.devart.com
10 Best Database Management Software Of 2022 [+ Examples]
In marketing its product, DbVisualizer specifically targets developers and analysts: “DbVisualizer is the ultimate database tool for developers, analysts, and DBAs.” The software also promises some of the most essential features of data management software, such as high security and workflow customization.
Source: theqalead.com
Top 10 free database tools for sys admins 2019 Update
DbVisualizer Free is a universal database tool that allows you to manage a wide range of databases including Oracle, Sybase, SQL Server, PostgreSQL, DB2, MySQL, Informix, H2, and SQLite. Features include a database browser to navigate through database objects, visual support for creating and editing database objects, the ability to import data from a file, a SQL Editor with...
Source: techtalk.gfi.com

What are some alternatives?

When comparing LiveAgent and DbVisualizer, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DBeaver - DBeaver - Universal Database Manager and SQL Client.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SQL Developer - Oracle SQL Developer is a free, development environment that simplifies the management of Oracle Database in both traditional and Cloud deployments.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

DataGrip - Tool for SQL and databases

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