Software Alternatives, Accelerators & Startups

LiveAgent VS Clojure

Compare LiveAgent VS Clojure and see what are their differences

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LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Clojure logo Clojure

Clojure is a dynamic, general-purpose programming language, combining the approachability and interactive development of a scripting language with an efficient and robust infrastructure for multithreaded programming.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Clojure Landing page
    Landing page //
    2023-09-19

We recommend LibHunt Clojure for discovery and comparisons of trending Clojure projects.

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

Clojure features and specs

  • Functional Programming Paradigm
    Clojure emphasizes immutability and first-class functions, which can lead to more predictable and maintainable code.
  • Interoperability with Java
    Clojure runs on the JVM, allowing seamless integration with the vast ecosystem of Java libraries and tools.
  • REPL Driven Development
    Clojure's Read-Eval-Print Loop (REPL) allows for interactive programming, making it easier to test and debug code in real time.
  • Concise Syntax
    Clojure's syntax is minimalistic and expressive, which can lead to more concise and readable code.
  • Concurrency Support
    Clojure provides strong support for concurrent programming with features like Software Transactional Memory (STM) and immutable data structures.

Possible disadvantages of Clojure

  • Steep Learning Curve
    The functional programming paradigm and Lisp-like syntax can be challenging for newcomers, particularly those from imperative programming backgrounds.
  • Performance Overhead
    Clojure's emphasis on immutability can introduce performance overhead compared to languages that use mutable data structures.
  • Limited Tooling
    While improving, the ecosystem for Clojure is not as mature as for some other mainstream languages, which can pose challenges in finding robust development and debugging tools.
  • Less Mainstream
    Clojure is not as commonly used as languages like Python or Java, which can make it harder to find experienced developers or community support.
  • Verbose Error Messages
    Error messages in Clojure can sometimes be verbose and difficult to understand, which can complicate the debugging process.

Analysis of LiveAgent

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Analysis of Clojure

Overall verdict

  • Clojure is generally considered a good programming language, particularly for certain types of development projects.

Why this product is good

  • Clojure is a modern, functional programming language that runs on the Java Virtual Machine (JVM). It is known for its simplicity, expressiveness, and powerful abstractions which can enhance developer productivity. Clojure also emphasizes immutability and offers excellent support for concurrent programming, making it suitable for building robust and scalable applications.

Recommended for

  • Developers looking for a functional language that runs on the JVM.
  • Projects that require scalable and concurrent applications.
  • Those interested in data manipulation and transformation, given Clojure's strong sequence and collection processing capabilities.
  • Developers who appreciate Lisp-like syntax and homoiconicity.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Clojure videos

What is the business value of Clojure?

More videos:

  • Review - Blog in Clojure Code Review
  • Review - Clojure Web App Code Review

Category Popularity

0-100% (relative to LiveAgent and Clojure)
Customer Support
100 100%
0% 0
Programming Language
0 0%
100% 100
Help Desk
100 100%
0% 0
OOP
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Clojure.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Clojure

LiveAgent Reviews

  1. Usama Idrees
    · CEO & CTO at HUK SONS ·
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training required—our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    👎 Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    · CEO ·
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Clojure Reviews

We have no reviews of Clojure yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Clojure seems to be more popular. It has been mentiond 39 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Clojure mentions (39)

  • Create a Server Driven CLI from your REST API
    Another project of mine Bob can be seen as an example of spec-first design. All its tooling follow that idea and its CLI inspired Climate. A lot of Bob uses Clojure a language that I cherish and who's ideas make me think better in every other place too. - Source: dev.to / 4 months ago
  • Scheming About Clojure
    Clojure is a LISP for the Java Virtual Machine (JVM). As a schemer, I wondered if I should give Clojure a go professionally. After all, I enjoy Rich Hickey's talks and even Uncle Bob is a Clojure fan. So I considered strength and weaknesses from my point of view:. - Source: dev.to / 7 months ago
  • Moving your bugs forward in time
    ‍For the rest of this post I’ll list off some more tactical examples of things that you can do towards this goal. Savvy readers will note that these are not novel ideas of my own, and in fact a lot of the things on this list are popular core features in modern languages such as Kotlin, Rust, and Clojure. Kotlin, in particular, has done an amazing job of emphasizing these best practices while still being an... - Source: dev.to / about 1 year ago
  • Let's write a simple microservice in Clojure
    This article will explain how to write a simple service in Clojure. The sweet spot of making applications in Clojure is that you can expressively use an entire rich Java ecosystem. Less code, less boilerplate: it is possible to achieve more with less. In this example, I use most of the libraries from the Java world; everything else is a thin Clojure wrapper around Java libraries. - Source: dev.to / about 1 year ago
  • A new F# compiler feature: graph-based type-checking
    I have a tangential question that is related to this cool new feature. Warning: the question I ask comes from a part of my brain that is currently melted due to heavy thinking. Context: I write a fair amount of Clojure, and in Lisps the code itself is a tree. Just like this F# parallel graph type-checker. In Lisps, one would use Macros to perform compile-time computation to accomplish something like this, I think.... - Source: Hacker News / over 1 year ago
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What are some alternatives?

When comparing LiveAgent and Clojure, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Elixir - Dynamic, functional language designed for building scalable and maintainable applications

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Python - Python is a clear and powerful object-oriented programming language, comparable to Perl, Ruby, Scheme, or Java.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Rust - A safe, concurrent, practical language