Software Alternatives, Accelerators & Startups

LiveAgent VS BetaList

Compare LiveAgent VS BetaList and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

BetaList logo BetaList

BetaList provides an overview of upcoming internet startups. Discover and get early access to the future.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • BetaList Landing page
    Landing page //
    2023-10-19

BetaList

$ Details
freemium $1499.0 / One-off (1 week site-ad)
Platforms
-
Release Date
-

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

BetaList features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

BetaList videos

Launching on Betalist and getting my first customer

More videos:

  • Tutorial - How To Gather Email Contacts On BetaList and Land New Projects

Category Popularity

0-100% (relative to LiveAgent and BetaList)
Customer Support
100 100%
0% 0
Software Marketplace
0 0%
100% 100
Help Desk
100 100%
0% 0
Startups
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and BetaList.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and BetaList. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and BetaList

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

BetaList Reviews

7 Product Hunt Alternative Sites To Submit Or Find Latest Tech
I hope you found what you were looking for. All these websites are free and do not require any unnecessary signup details while registering. If you are looking for anything related to startups then you can try BetaList or else FeedMyApp for all the latest apps. Let us know if we missed any Product Hunt alternatives here in the comments section below.
15 Best Product Hunt Alternatives 2023
The helpful information you will get on BetaList will assist you in noting many product features surrounding the latest startups. It will also help you with noting how these entities are working.
Released the first paid option - IndieHackers
If I have to compare this option with the paid one of BetaList ($700 / week => 250 estimated clicks ), I'd say that SaaSHub will bring the same amount of users but much more targeted. On the whole, it is an excellent marketing option for products with a user lifetime value of $100 or more.

Social recommendations and mentions

Based on our record, BetaList seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

BetaList mentions (4)

  • Doing 23 micro launches instead of just 1 platform
    BetaList - Gain early access to the future of startups. - Source: dev.to / 7 months ago
  • Ask HN: Platform to Find Early Adopters?
    Guys..... Just found what I had in mind. https://betalist.com/ It gives early adopters a heads up. My idea however was that you don't even need a landing page and all the site does is containing your add and an email submission form and then you'll take it from there, discord, zoom meetings or whatever works for the people that have signed up. Betalist criteria is a bit different. - Source: Hacker News / 10 months ago
  • Platforms to Publish Your Micro-SaaS
    BetaList: BetaList is a platform where product creators and user communities showcase their products and exchange feedback. However, while ProductHunt offers free launches for products without any wait time, BetaList states that it can take up to two months to get listed. There is, however, a paid option to skip the waiting queue. Source: almost 2 years ago
  • Ask HN: Where do you find potential customers to validate your idea / MVP?
    Betalist is good for this: https://betalist.com/ You should also spend the next 30 minutes putting together a very rough description and a mailing list link, and then post a comment with a link. Being on the front page of HN will get you hundreds to thousands of visitors, so don't waste the opportunity! - Source: Hacker News / about 3 years ago

What are some alternatives?

When comparing LiveAgent and BetaList, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Product Hunt - A website that lets users share and discover new products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AlternativeTo - AlternativeTo lets you find apps and software for Windows, Mac, Linux, iPhone, iPad, Android, Android Tablets, Web Apps, Online, Windows Tablets and more by recommending alternatives to apps you already know.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

PitchWall - Browse new startups, and submit your mobile app/games startup's beta page here.