Software Alternatives, Accelerators & Startups

LiveAgent VS Product Hunt

Compare LiveAgent VS Product Hunt and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Product Hunt logo Product Hunt

A website that lets users share and discover new products
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Product Hunt Landing page
    Landing page //
    2023-05-07

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Product Hunt features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Product Hunt videos

Best Website to Find New Products -- Product Hunt | Tu Review

More videos:

  • Review - Product Hunt Review: Fooodie
  • Review - Product Hunt 4.0 Mobile App Review

Category Popularity

0-100% (relative to LiveAgent and Product Hunt)
Customer Support
100 100%
0% 0
Software Marketplace
0 0%
100% 100
Help Desk
100 100%
0% 0
Software Recommendations
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Product Hunt.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Product Hunt

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Product Hunt Reviews

  1. Great place to discover new products

    Joined recently, it's really a great community, very supportive and you can find tons of useful new products.

    👍 Pros:    Lots of useful new stuff to discover every day|Very supportive community if you go there to launch your product

Top 20+ AI Tools Directories
Product Hunt, as the name implies for itself, is a place where you can find digital products or tools to be more precise. As you might’ve figured it out by now, Product Hunt also boasts a rich library full of impressive AI tools as well, and it just might be what you’re looking for. You can find various AI tools with their reviews right below them, and Product Hunt’s...
7 Product Hunt Alternative Sites To Submit Or Find Latest Tech
Product Hunt is a great website to find about new technologies and apps in the software industry. Also, it is extensively used as a promotion platform by developers to boost their new apps, tools or startups. But only one platform cannot be enough in such a tough competition. So there’s no harm in trying other services as well. A wise man once said, “Never leave all your...
Our Top 15 Software Review Websites
Like AppSumo, Product Hunt has a community aspect where users can connect, discuss, and receive reviews and feedback. Overall, it’s a dynamic platform that can generate leads for up-and-coming businesses if leveraged successfully.
15 Best Product Hunt Alternatives 2023
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Posting Ads On Facebook Only? You Might Want To Consider These Alternatives
This platform provides an online community where people can get together to “Geek Out”. The community members post interesting products which are further upvoted. The communities also have conversations about the products. Basically, this platform is the place for product discovery, where users can discover products, companies and the people behind these products. Product...

Social recommendations and mentions

Based on our record, Product Hunt seems to be more popular. It has been mentiond 54 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Product Hunt mentions (54)

  • How I Built & Grew CoverLetterGPT to 5,000 Users and $200 MRR
    And even though it’s a small, simple product, I tried launching it on Product Hunt, where it also performed considerably well. - Source: dev.to / 7 months ago
  • We're #1 on Product Hunt!
    To the main point: we've done a launch on Product Hunt, and we've just barely hit #1. We need your help to blow out the competition and secure #1 for the day, and hopefully #1 of the week. So, if you enjoy the app in one way or the other, stop by https://producthunt.com and give us an upvote! Source: 11 months ago
  • Does anyone here have a successful micro-SAAS as a dev? Please enlighten me on the most efficient way to approach it in terms of testing an MVP and then just repeating until something sticks. I'm lost in the sauce right now.
    Producthunt.com would your innovation competitors. Source: 12 months ago
  • How I made $39800 in 3 Months selling online courses with these 8 EASY STEPS. Includes exclusive 7 FREE ChatGPT prompts you can use.
    Submit your course to producthunt.com after you have a few students, reviews and social followers. Source: about 1 year ago
  • I monetized my YouTube Channels in 2 weeks and made $3928, with only 15 videos, 22 Shorts and this process..
    There are free AI voice generators, you can try searching on github or producthunt.com. Source: about 1 year ago
View more

What are some alternatives?

When comparing LiveAgent and Product Hunt, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AlternativeTo - AlternativeTo lets you find apps and software for Windows, Mac, Linux, iPhone, iPad, Android, Android Tablets, Web Apps, Online, Windows Tablets and more by recommending alternatives to apps you already know.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Alternative.me - Welcome to alternative.me, the source of better software alternatives. Finding suitable software was never easier.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SaaSHub - Find and promote software that will help you grow your business or to be more productive.