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Live Chat by Sumo.com VS EmbedFeed

Compare Live Chat by Sumo.com VS EmbedFeed and see what are their differences

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Live Chat by Sumo.com logo Live Chat by Sumo.com

Instantly communicate with customers, prospects & visitors

EmbedFeed logo EmbedFeed

Social media aggregator approved by major social media networks to collect social media content from your business profiles or mentions by other users and display them on any website, with one line of code.
  • Live Chat by Sumo.com Landing page
    Landing page //
    2023-06-27
  • EmbedFeed Landing page
    Landing page //
    2020-10-20

EmbedFeed is a social media aggregator that collects and curates content from your favorite social media platforms into a single feed that you can embed anywhere on your website, with only one line of code.

With it, you can sync your social media feeds and hashtag campaigns and display them to your website in a beautiful widget. It currently supports Facebook, Google, Twitter, Instagram, Vimeo, and YouTube, and it is continually adding integrations with other social media networks.

Save time and money - Plug & play our social media aggregator and save resources by syncing the same social media content with your website too, automatically, without any manual editing.

Boost engagement - A social wall with your latest and fresh social media posts enriches your website’s look and provides more authentic content that has a proven potential to boost engagement.

Increase followers - By embedding social media content on your website, you have the opportunity to reach a larger audience, thus creating a new channel for acquiring more followers.

With EmbedFeed you also create:

  • Shoppable feeds
  • UGC products slider
  • Combo social wall
  • Product slideshow

We have various layouts, customization and advanced moderation options for your social media widgets.

Live Chat by Sumo.com

Website
bdow.com
$ Details
-
Platforms
-
Edit details

EmbedFeed

Website
embedsocial.com
$ Details
paid Free Trial $29.0 / Monthly
Platforms
Web Wordpress Shopify Weebly Wix Squarespace Magento WooCommerce
Edit details

Live Chat by Sumo.com features and specs

  • Real-Time Customer Interaction
    Allows businesses to communicate with their customers instantly, providing immediate responses and enhancing customer satisfaction.
  • Increased Engagement
    Facilitates higher engagement by offering a convenient way for customers to reach out with inquiries, leading to potentially higher conversion rates.
  • Cost-Effective Support
    Reduces costs related to traditional phone support by enabling agents to handle multiple chats simultaneously.
  • Improved Customer Insights
    Provides valuable data and insights into customer behavior and frequently asked questions, allowing for improved service strategies.

Possible disadvantages of Live Chat by Sumo.com

  • Resource Intensive
    Requires dedicated staff to manage and respond to chats in real-time, which can be challenging for smaller teams.
  • Expectation of Immediate Response
    Creates an expectation for instant replies, which can strain resources if not managed properly or lead to dissatisfaction if expectations aren't met.
  • Technical Issues
    Susceptible to technical problems such as connectivity issues, which can disrupt communication and frustrate users.
  • Limited to Text
    Restricts interaction to text-based communication, which can be limiting for complex queries or when tone and nuance are important.

EmbedFeed features and specs

No features have been listed yet.

Analysis of Live Chat by Sumo.com

Overall verdict

  • Live Chat by Sumo.com is generally considered to be a good choice for businesses seeking an efficient and straightforward live chat solution. Its feature set is well-suited to small to mid-sized businesses looking to enhance customer interaction without needing complex configurations.

Why this product is good

  • Live Chat by Sumo.com, previously known as bdow.com, is known for its ease of integration and user-friendly interface. It offers robust features such as customizable chat widgets, automated messages, and integration with popular platforms like WordPress, Shopify, and BigCommerce. Users often praise its reliability, customer service, and the ability to increase customer engagement and lead generation.

Recommended for

    Live Chat by Sumo.com is recommended for small to medium-sized businesses, e-commerce websites, and startups seeking to improve customer service, boost sales, and enhance user engagement through a reliable and easy-to-use live chat platform.

Category Popularity

0-100% (relative to Live Chat by Sumo.com and EmbedFeed)

Live Chat by Sumo.com

EmbedFeed

CRM
100 100%
CRM
0% 0
Social Media Aggregator
0 0%
Social Media Aggregator
100% 100
Customer Communication
100 100%
Customer Communication
0% 0
Social Media Marketing
0 0%
Social Media Marketing
100% 100

User comments

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What are some alternatives?

When comparing Live Chat by Sumo.com and EmbedFeed, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SnapWidget - SnapWidget is the best way to display your Instagram and Twitter photos on your website or blog.

Live Chat by Landbot - Live chat that combines chatbots with human chat

Juicer - Juicer provides a solution to aggregate brands' hashtag and social media posts into a single social media feed on their website.

Chaport Live Chat - Chaport is a beautiful, simple live chat for websites designed as a modern messenger.✨

Curator.io - Curator is a brandable social media aggregator.

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