Software Alternatives, Accelerators & Startups

Link.NYC VS CloudTalk

Compare Link.NYC VS CloudTalk and see what are their differences

Link.NYC logo Link.NYC

Free, Gigabit Wifi Hubs

CloudTalk logo CloudTalk

Work locally, grow globally
  • Link.NYC Landing page
    Landing page //
    2023-09-19
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

Link.NYC

Website
link.nyc
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

CloudTalk

$ Details
paid Free Trial $25 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March
Startup details
Country
Slovakia

Link.NYC features and specs

No features have been listed yet.

CloudTalk features and specs

  • Call Recording
  • International Numbers
  • Automated Call Distribution
  • Interactive Voice Response
  • Call Forwarding
  • Click to Call

Analysis of Link.NYC

Overall verdict

  • LinkNYC is a genuinely useful free public service that offers fast Wi-Fi, device charging, and phone calling across New York City, making it a valuable resource for residents, commuters, and tourists, though privacy concerns and uneven kiosk availability are worth considering.

Why this product is good

  • Provides free, high-speed public Wi-Fi across many parts of New York City
  • Offers free domestic phone calls and USB device charging stations
  • Includes touchscreens for maps, directions, and access to city services
  • Funded through advertising, so it comes at no direct cost to users
  • Helps bridge the digital divide by giving internet access to people without home connectivity

Recommended for

  • Tourists and visitors needing quick internet access and maps while exploring NYC
  • Commuters and pedestrians who want to charge devices or make calls on the go
  • Residents without reliable home internet seeking free connectivity
  • People needing quick access to city services and local information

Analysis of CloudTalk

Overall verdict

  • CloudTalk is considered a strong choice for businesses that require a reliable and scalable cloud-based phone system with advanced features. Customer reviews generally highlight its ease of use, extensive functionality, and excellent customer support.

Why this product is good

  • CloudTalk is often praised for its user-friendly interface, robust features such as call analytics, CRM integrations, and automated call distribution. It is particularly beneficial for businesses looking to streamline their communication processes and improve customer service through a cloud-based phone system.

Recommended for

    CloudTalk is recommended for small to medium-sized businesses, contact centers, and enterprises that need a comprehensive virtual phone system. It's especially beneficial for those looking to enhance their customer support capabilities and improve internal communication.

Link.NYC videos

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CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Category Popularity

0-100% (relative to Link.NYC and CloudTalk)
Home
100 100%
0% 0
Communication
2 2%
98% 98
Network & Admin
100 100%
0% 0
VoIP
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Link.NYC and CloudTalk

Link.NYC Reviews

We have no reviews of Link.NYC yet.
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CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you donโ€™t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. Itโ€™s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Social recommendations and mentions

Based on our record, Link.NYC seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Link.NYC mentions (4)

  • Visiting NYC from London. A few questions...
    For 2, itโ€™s not widespread, but https://link.nyc is about as close as you are going to get (along with assorted businesses, like Starbucks or McDonaldโ€™s, offering WiFi.). Source: over 3 years ago
  • Visiting NYC from London. A few questions...
    LinkNYC is prevalent in midtown, while scattered elsewhere. Look for the big gray kiosks with screens showing facts about NYC, ads, etc. I haven't used them in a while, but info can be found here: https://link.nyc/. Barring that, you'll find all the local coffee shops have wifi. Source: over 3 years ago
  • How do pre-paid SIM cards work in the US ?
    Link.nyc has thousands of kiosks throughout the city. Source: almost 4 years ago
  • Wifi Hotstops during covid
    This isnโ€™t a great option, but it is an option. I would take a walk around to some of these Link WiFi locations and see if any have benches nearby for you to use. Source: over 5 years ago

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

What are some alternatives?

When comparing Link.NYC and CloudTalk, you can also consider the following products

TouchDesigner - TouchDesigner is a visual development platform that equips you with the tools you need to create stunning realtime projects and rich user experiences.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

EdgeWise Connect - Stay connected, even at the edge of Wi-Fi

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Starry - A touchscreen Wi-Fi router and radical Internet service

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies