Software Alternatives, Accelerators & Startups

Lightspeed VS Klient

Compare Lightspeed VS Klient and see what are their differences

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Lightspeed logo Lightspeed

Retail point-of-sale, inventory management, and omnichannel payment processing systems.

Klient logo Klient

Klient is the Salesforce-native PSA — project management, resourcing, time tracking, and billing built right inside Salesforce, now with 9 AI agents. Rated 4.96/5 on the Salesforce AppExchange (73 reviews) and 4.5/5 on G2 (83 reviews). $39/user/month
  • Lightspeed Landing page
    Landing page //
    2023-10-22
  • Klient Full life cycle of your projects
    Full life cycle of your projects //
    2026-01-05
  • Klient Project Management
    Project Management //
    2026-01-05
  • Klient Resource Management
    Resource Management //
    2026-01-05
  • Klient Klient PSA features
    Klient PSA features //
    2026-01-05

Klient PSA is a comprehensive Professional Services Automation (PSA) solution built 100% natively on Salesforce. Primarily designed for consulting firms and SaaS businesses, it helps teams structure their work, optimize resource utilization, improve collaboration, and accelerate revenue, all from a single source of truth. Key capabilities include: * Project Management: Deliver projects on time and on budget with customizable templates, Kanban boards, Gantt charts, and task grids. * Resource Planning: Allocate resources based on skills, availability, and priority. Maximizing team productivity. * Time & Expense Tracking: Enable your team to easily log time and expenses while ensuring accurate billing and forecasting. * Billing & Financials: Automate pre-invoicing, invoice generation, and revenue recognition to accelerate cash flow. * Customer Collaboration: Keep customers engaged and aligned with real-time updates, shared documents, and approval workflows through the customer portal. *AI Agents: Humans lead. Agents deliver the scope, the brief, and the hours. *MCP: Connect your AI to Klient PSA - safely.

Built by consultants, for consultants, Klient PSA centralizes every step of the project lifecycle: estimation, planning, delivery, time tracking, billing, and reporting. It enables operations teams to shift from disconnected tools and manual processes to a single, cohesive platform, designed to grow with your business. Trusted by Salesforce partners, fast-scaling SaaS firms, and global consultancies, Klient PSA is more than software, it’s a modern operational backbone designed to help your team deliver value, every time.

Klient

Website
klient.com
$ Details
paid Free Trial $15 / Monthly (Per user, paid annually)
Platforms
Salesforce
Release Date
2015 January
Startup details
Country
Canada
State
Quebec
City
Laval
Founder(s)
Yanick Abraham
Employees
20 - 49

Lightspeed features and specs

  • Omni-channel capabilities
    Lightspeed provides a comprehensive solution for both eCommerce and brick-and-mortar stores, allowing for seamless integration and management of multiple sales channels.
  • User-friendly interface
    The interface is intuitive and easy to navigate, which helps simplify the management of inventory, sales, and customer relations for users of all technical skill levels.
  • Advanced inventory management
    Lightspeed offers robust inventory management features including real-time updates, multi-location support, and customizable reporting.
  • Customizable reports and analytics
    The platform provides detailed reporting and analytics options that can be tailored to meet specific business needs, aiding in better decision-making.
  • Customer support
    Lightspeed offers 24/7 customer support via phone, email, and chat, ensuring that any issues can be resolved quickly.
  • Integrated payment processing
    The platform supports integrated payment processing, which can streamline checkout experiences and simplify financial tracking.

Possible disadvantages of Lightspeed

  • Cost
    Lightspeed can be relatively expensive, especially for small businesses or startups, due to its monthly subscription fees and additional costs for advanced features.
  • Learning curve
    While the interface is user-friendly, the complexity and range of features may present a learning curve for new users, requiring time and effort to master fully.
  • Hardware dependency
    Some functionalities require compatible hardware, such as specific barcode scanners or receipt printers, which can add to the overall investment.
  • Occasional bugs
    Users have reported occasional bugs and glitches, particularly when system updates are rolled out, affecting the stability and reliability of the platform.
  • Limited integrations
    While Lightspeed offers several integrations, the range is still somewhat limited compared to some competitors, which could impact businesses that rely on specific third-party applications.
  • Customization limitations
    There are some limitations in terms of the level of customization available, particularly in the eCommerce platform, which might restrict specific business needs.

Klient features and specs

  • Project Management
    Manage complex projects with confidence using Klient PSA, a 100% Salesforce™ native Professional Services Automation (PSA) platform. Keep your projects on track and deliver exceptional results for your customers.
  • Resource Management
    Optimize your resources, streamline scheduling, and ensure efficient project delivery with Klient’s resource management tools.
  • Time Tracking
    Boost your productivity, stay on top of tasks, track time effortlessly, and be the hero with Klient’s task and time management tools.
  • Customer collaboration
    Exceed client expectations, boost engagement, and elevate service quality with Klient’s customer collaboration tools.
  • Billing and Financials
    Close your months faster, prevent revenue leakage, and increase your cash flow with Klient’s foolproof Billing and Financial tools.
  • Estimate and Forecast
    Streamline your sales cycle, enhance project planning, and improve collaboration with Klient’s Estimate & Forecast tools.

Analysis of Lightspeed

Overall verdict

  • Lightspeed is generally regarded as a robust solution for businesses looking to enhance their sales operations. It offers a user-friendly interface, extensive reporting capabilities, and seamless integration with various third-party applications. While it may be priced higher than some competitors, the value offered justifies the cost for many users.

Why this product is good

  • Lightspeed is known for providing a comprehensive point of sale (POS) and eCommerce solution tailored for various retail and hospitality businesses. It integrates inventory management, analytics, and customer management into one platform, making operations more streamlined for business owners. With a focus on usability and helpful features, businesses can efficiently manage their sales both online and offline.

Recommended for

  • Retail businesses looking for integrated POS and inventory management.
  • Hospitality businesses needing a reliable and feature-rich POS system.
  • Businesses aiming to leverage detailed analytics for strategic decision-making.
  • Companies seeking a scalable solution that can grow with them.

Analysis of Klient

Overall verdict

  • Klient (now part of Certinia, formerly known as Klient PSA) is a solid professional services automation solution built natively on the Salesforce platform, offering strong project management, resource planning, and billing capabilities for services organizations.

Why this product is good

  • Native Salesforce integration allows seamless data flow between CRM and project delivery teams
  • Comprehensive PSA features including project management, time tracking, resource management, and billing in one platform
  • Strong reporting and analytics leveraging Salesforce's reporting engine
  • Automation of professional services workflows reduces manual administrative work
  • Scalable for growing services organizations with complex project needs
  • Backed by Certinia (formerly FinancialForce), providing continued investment and support

Recommended for

  • Salesforce-centric organizations looking for integrated PSA tools
  • Professional services firms managing complex, multi-phase projects
  • Companies needing unified resource management and billing tied to CRM data
  • Mid-market to enterprise businesses with dedicated services delivery teams
  • Organizations seeking to improve project profitability visibility and forecasting

Lightspeed videos

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Klient videos

Connect Your AI to Klient PSA with MCP

More videos:

  • Demo - Product update webinar
  • Demo - Klient PSA 90 sec overview

Category Popularity

0-100% (relative to Lightspeed and Klient)
Payments Processing
100 100%
0% 0
Project Management
0 0%
100% 100
Payment Platform
100 100%
0% 0
Task Management
0 0%
100% 100

Questions & Answers

As answered by people managing Lightspeed and Klient.

Which are the primary technologies used for building your product?

Klient's answer:

Klient PSA is 100% Salesforce Native

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Lightspeed and Klient

Lightspeed Reviews

20 Best Retail Management Software Reviewed for 2024
Why I picked Lightspeed Retail: Lightspeed Retail offers robust features for tracking inventory across multiple locations and channels. It allows you to easily manage stock levels, receive notifications for low stock, and track item movements, enabling you to make informed decisions about restocking and optimizing inventory levels. The system provides real-time updates,...
9 Small Business Inventory Management Software
LightSpeed's real-time inventory tracking feature is invaluable for small business owners. Having access to real-time data enables you to make informed decisions, optimize stock levels, and ultimately increase customer satisfaction. This is a must-have feature for any small business looking to improve their inventory management systems.
POS: Best Point of Sale System Software for Small businesses
A solution is offered by LightSpeed Retail for restaurants, e-commerce, and retail. It is a Canadian business that offers POS and online shopping software. The business offers Lightspeed Retail support round-the-clock.
Source: qpe.co.in
Best Inventory Management Software of 2020
Pros & Cons of Lightspeed POS Software Lightspeed is easy to set up and provides almost instant improvement to the way businesses manage and track their inventory, sales, customer, and employee data. It is cloud based so that users can access or input information from anywhere that they are online, and it integrates easily with ecommerce platforms and other business...
Source: digital.com
The Best Retail Management Software of 2021
Lightspeed Retail pricing starts at $79/month for the Basic plan and tops out at $259/month for the Pro plan. For the Enterprise plan, you need to contact the vendor for a custom quote. A free trial and demo are available, while support is accessible online, via a 24/7 live rep and also during business hours.
Source: digital.com

Klient Reviews

We have no reviews of Klient yet.
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Social recommendations and mentions

Based on our record, Lightspeed seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Lightspeed mentions (1)

  • POS System
    Lightspeed is the biggest. They do everything rewards, integration into other things, online and b&m POS lightspeedhq.com. Source: almost 5 years ago

Klient mentions (0)

We have not tracked any mentions of Klient yet. Tracking of Klient recommendations started around Mar 2021.

What are some alternatives?

When comparing Lightspeed and Klient, you can also consider the following products

Square - Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!

Service Provider Pro - Client Portal Software. Productize your services and turn your agency into a profitable and scalable system.

Toast - Built to make restaurants better. Toast gives your restaurant the technology you need to succeed in today's fast-paced environment.

Function Point - Function Point is project management software tailored to the unique and specific demands of creative professionals.

Heartland Retail - Heartland Retail (previously Springboard Retail) POS software a robust, user-friendly cloud point of sale solution designed for the business of retail. A complete retail management platform built for growing single, multi and franchise brands.

Cloud Coach - PSA - Cloud Coach provides PSA software to help increase the efficiency of how projects are planned, budgeted, created, scheduled and implemented.