Software Alternatives, Accelerators & Startups

LetsDefend VS Intercom

Compare LetsDefend VS Intercom and see what are their differences

LetsDefend logo LetsDefend

LetsDefend is a security operation center analysis and response training platform that provides a full lifecycle of learning modules in the form of courses, labs, and exercises to help organizations meet their compliance and cyber-resilience needs.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • LetsDefend Landing page
    Landing page //
    2023-01-29
  • Intercom Landing page
    Landing page //
    2023-07-05

LetsDefend videos

LetsDefend (SOC Analyst) - Event ID #92: Ransomware Detected

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to LetsDefend and Intercom)
Education & Reference
100 100%
0% 0
Customer Support
0 0%
100% 100
Monitoring Tools
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LetsDefend and Intercom

LetsDefend Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, LetsDefend should be more popular than Intercom. It has been mentiond 34 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LetsDefend mentions (34)

  • Info about letsdefend.io
    I'm looking for places that let me experience what it's like to be in a analyst / IR team in order to learn a bit about those roles and found a place called letsdefend.io. Have you tried it? How it was the experience? Would you recomend it? Source: 8 months ago
  • But...How...
    Has anyone else had any issues with letsdefend.io? Source: 11 months ago
  • Entry level job trouble
    A SOC analyst role is not unrealistic if you are educated to masters level in computer science. It won't be a breeze, especially in the current climate, but you stand a fair chance if you are persistent and resilient. Make sure your resume is squared away and optimised for ATS parsing. Also, get some hands-on practice with the sort of tools and techniques a SOC analyst tends to use. There are some defense-focused... Source: 12 months ago
  • What's the closest blue team equivalent to HTB?
    Https://letsdefend.io/ is another blue team one. Source: about 1 year ago
  • What would be your certifications roadmap if you got back to starting point?
    Unfortunately, I still have hard times finding truly SOC trainings, however there are some blue team labs - however, it seems nowadays there are / https://letsdefend.io/. Source: about 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing LetsDefend and Intercom, you can also consider the following products

TryHackMe - TryHackMe is an online platform for learning and teaching cyber security, all through your browser.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Hack The Box - An online platform to test and advance your skills in penetration testing and cyber security.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

VulnHub - VulnHub provides materials allowing anyone to gain practical hands-on experience with digital security, computer applications and network administration tasks.

Drift - A messaging app that helps you grow your business.