Software Alternatives, Accelerators & Startups

Learn Amp VS Zendesk

Compare Learn Amp VS Zendesk and see what are their differences

Learn Amp logo Learn Amp

The only People Development Hub that weaves together learning, talent development, and performance improvement.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Learn Amp Dashboard
    Dashboard //
    2024-05-13
  • Learn Amp Development
    Development //
    2024-05-13
  • Learn Amp Connect
    Connect //
    2024-05-13
  • Learn Amp Skills and ratings
    Skills and ratings //
    2024-05-13
  • Learn Amp Modern Learning
    Modern Learning //
    2024-05-13
  • Learn Amp AI Leader
    AI Leader //
    2024-05-13

Future-proofed learning

We put 'learn' in our name as it's central to what we do. Pick a platform that will help you to deliver engaging learning at scale, that has an impact. Map flexible learning pathways that adapt to your learners.

Innovation is important to us so means we constantly stay ahead of the crowd. Powered by AI and automation to help you succeed today and prepare for tomorrow.

Drive real impact

Deliver learning with impact. Choose Learn Amp to transform learning into tangible performance gains. By providing tailored development pathways, supporting development conversations and tracking measurable objectives, we help you harness skills for real-world success.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Learn Amp features and specs

  • Learning pathways : Map learning pathways from onboarding to management pathways
  • Author learning content: Piece together your learning files including eLearning, Videos, PDF, Web content and pages into learning courses (Learnlists)
  • Event management: Manage events from tracking interest, to running multi-day events and marking completion
  • Skills management: Track and build skills across your organisation
  • Objectives: Build objectives and track alignment and progress
  • 1-to-1s: Set regular catch ups on a cycle to ensure peoples development and performance
  • Community: Build a community around your learning

Zendesk features and specs

No features have been listed yet.

Learn Amp videos

Quickfire intro

More videos:

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Learn Amp and Zendesk)
Online Learning
100 100%
0% 0
Customer Support
0 0%
100% 100
LMS
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Learn Amp and Zendesk.

What makes your product unique?

Learn Amp's answer

Learn Amp is the only People Development Hub. We uniquely bring together Learning, Development and Performance in one, helping you map the key parts of the employee journey. Our focus is on helping you to retain your best people and get them aligned and performing.

Our tools such as multi-account tools also put us in a unique position to support you as you scale.

How would you describe your primary audience?

Learn Amp's answer

We're best for mid-marke, supporting businesses from 250 employees upwards best

User comments

Share your experience with using Learn Amp and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Learn Amp and Zendesk

Learn Amp Reviews

We have no reviews of Learn Amp yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Learn Amp mentions (0)

We have not tracked any mentions of Learn Amp yet. Tracking of Learn Amp recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Learn Amp and Zendesk, you can also consider the following products

Workday Enterprise Learning - Enterprise learning from Workday enables your employees to grow, share, and access your institutional knowledgebase to better their skills and performance.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Continu - Continu is a modern learning platform (LMS) built for today's workplace. Unlike older legacy LMS systems, Continu has a beautiful user experience that makes it easy for employees, customers, or third-party vendors to access the training they need.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Rallyware - Rallyware’s Performance Enablement Platform automatically prescribes the right learning and business activities to the right individual at the right time.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!