LeanKit VS Zendesk

LeanKit

Visualize your Work and Workflow. See what team members are working on. Easily collaborate and share information.

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Landing page //
2023-07-04

Landing page //
2022-03-08

Leankit's PD Model | Jon Terry

Zendesk videos

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Zendesk Overview Demo

Category Popularity

0-100% (relative to LeanKit and Zendesk)

Zendesk

Project Management

100 100%

Project Management

0% 0

Customer Support

0 0%

Customer Support

100% 100

Task Management

100 100%

Task Management

0% 0

Help Desk

0 0%

Help Desk

100% 100

User comments

Share your experience with using LeanKit and Zendesk. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare LeanKit and Zendesk

LeanKit Reviews

22 Best Wrike Alternatives For Project Management in 2020 (Free & Paid)

Acquired by Planview in 2017, Leankit was added to Planview’s productivity suite to attract engineers and maximize Leankit’s lean project management approach.

Source: www.workzone.com

29 Best Alternatives to Dapulse (Now Monday.com)

LeanKit is a project management app that works on lean principals. It identifies opportunities for teams to improve their work process and bring better results, faster.

Source: www.proofhub.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024

Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.

Source: www.tidio.com

Best 25 Software Documentation Tools 2023

Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.

Source: www.uphint.com

The 19 Best Call Center Software (& Features You Need) in 2022

Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.

Source: blog.hubspot.com

The 10 Best Tawk.to Alternatives and Competitors [2022]

After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.

Source: www.tidio.com

Top 21 Salesforce’s Competitors and Alternatives

Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than LeanKit. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LeanKit mentions (1)

When “you can certainly try” turns into “please stop trying”
And yeah, its always chasing the dragon with cool stuff haha. I used leankit.com for my boards for a long time and worked with their product development teams to get new features in before they went corporate and locked it down and you had to pay for more. Monday.com is great but you have a ticking clock...just can't seem to find the right altruists yet for the personal space yet. Source: almost 3 years ago

Zendesk mentions (7)

The Ultimate Guide to Building Internal Tools in 2024
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
is this scam
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
[HELP] Can't log in to upload SSL due to expired SSL
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Special trick to get support for battery replacement ?
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
Here's how I'd figure out the go-to-market for a Customer Support SaaS
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

What are some alternatives?

When comparing LeanKit and Zendesk, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Basecamp - A simple and elegant project management system.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!