Software Alternatives, Accelerators & Startups

KrispCall VS CloudTalk

Compare KrispCall VS CloudTalk and see what are their differences

KrispCall logo KrispCall

AI Powered Phone App For Modern Businesses

CloudTalk logo CloudTalk

Work locally, grow globally
  • KrispCall Revolutionize your business with KrispCallโ€™s AI-driven phone system. Empower teams, streamline workflows, and boost efficiency.
    Revolutionize your business with KrispCallโ€™s AI-driven phone system. Empower teams, streamline workflows, and boost efficiency. //
    2024-10-04
  • KrispCall 2. Integrate KrispCall with your CRM and business tools to optimize productivity. Keep everything connected and organized. // 2024-10-04
    2. Integrate KrispCall with your CRM and business tools to optimize productivity. Keep everything connected and organized. // 2024-10-04 //
    2024-10-04
  • KrispCall Access Local, International & Toll-Free Numbers from 100+ countries. Stay connected with clients worldwideโ€”no matter where you are.
    Access Local, International & Toll-Free Numbers from 100+ countries. Stay connected with clients worldwideโ€”no matter where you are. //
    2024-10-04
  • KrispCall Keep all your communication channels organized and accessible with the Callbox, which consolidates calls, SMS, voicemails, and recordings into a single, user-friendly dashboard.
    Keep all your communication channels organized and accessible with the Callbox, which consolidates calls, SMS, voicemails, and recordings into a single, user-friendly dashboard. //
    2024-10-04
  • KrispCall Improve team performance with real-time call coaching, including listening, whispering, and barging, to guide and support your team during calls.
    Improve team performance with real-time call coaching, including listening, whispering, and barging, to guide and support your team during calls. //
    2024-10-04
  • KrispCall Increase your sales efficiency with our Power Dialer, enabling you to make more calls quickly and effectively, driving better results.
    Increase your sales efficiency with our Power Dialer, enabling you to make more calls quickly and effectively, driving better results. //
    2024-10-04

KrispCall is an AI-powered phone app designed for modern businesses, offering a comprehensive suite of features within a single platform. By integrating effortlessly with your CRM, KrispCall delivers a complete business phone solution that enhances your global operations. With access to phone numbers in over 100 countries, you can maintain a consistent and professional image wherever you do business.

KrispCall empowers sales teams with its Power Dialer, enabling efficient lead connections, while Call Coaching allows managers to provide real-time guidance, optimizing every interaction for success. The Bulk SMS feature amplifies your outreach efforts, driving targeted campaigns that boost engagement and impact.

As KrispCall evolves, its AI-driven capabilities will continue to enhance your operations, with features like automated call transcription and intelligent response suggestions fully integrated into your business phone system. By consolidating these essential tools into one powerful platform, KrispCall eliminates the need for multiple solutions, allowing your business to thrive and focus on what truly mattersโ€”your customers and your growth.

  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

KrispCall

$ Details
paid $15.0 / Monthly
Platforms
Windows Android iOS Web Browser Google Chrome Mac OSX
Release Date
2022 March
Startup details
Country
Singapore
State
Singapore
Founder(s)
Dinesh Silwal, Dr. Rajendra Dangol
Employees
100 - 249

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
iOS Android Mac OSX Windows Browser Linux
Release Date
2018 March

KrispCall features and specs

  • Unified Callbox
  • Call Monitoring
  • Shared Number
  • Global Calling
  • Call Forward
  • Call Recording
  • Call Analytics and Reporting
  • Call Transfer
  • Call Conferencing
  • Telephony
  • Call Recording
  • Toll-Free Numbers (Voice, SMS &MS)
  • Local Number (SMS & Voice)
  • Mobile Numbers (Voice, SMS & MMS)
  • National Number (Voice)
  • Click to Call
  • Power Dailer

CloudTalk features and specs

  • Call Recording
  • International Numbers
  • Automated Call Distribution
  • Interactive Voice Response
  • Call Forwarding
  • Click to Call

Analysis of CloudTalk

Overall verdict

  • CloudTalk is considered a strong choice for businesses that require a reliable and scalable cloud-based phone system with advanced features. Customer reviews generally highlight its ease of use, extensive functionality, and excellent customer support.

Why this product is good

  • CloudTalk is often praised for its user-friendly interface, robust features such as call analytics, CRM integrations, and automated call distribution. It is particularly beneficial for businesses looking to streamline their communication processes and improve customer service through a cloud-based phone system.

Recommended for

    CloudTalk is recommended for small to medium-sized businesses, contact centers, and enterprises that need a comprehensive virtual phone system. It's especially beneficial for those looking to enhance their customer support capabilities and improve internal communication.

KrispCall videos

How to signup to KrispCall

More videos:

  • Tutorial - How to get a virtual phone number from KrispCall?

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Category Popularity

0-100% (relative to KrispCall and CloudTalk)
Communication
18 18%
82% 82
VoIP
31 31%
69% 69
Enterprise Communication
23 23%
77% 77
Telecommunications
100 100%
0% 0

User comments

Share your experience with using KrispCall and CloudTalk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare KrispCall and CloudTalk

KrispCall Reviews

  1. kabir koirala
    ยท CEO at acdtech ยท
    An amazing phone system for small buisnesses

    I am running a small business and someone suggested us the AI cloud telephony system which is krispcall. At first, we tried it for the first month, and then after i am using it till now. Its been 2 years and there is no delay in customer service.

    ๐Ÿ Competitors: CloudTalk
  2. Chroman
    ยท PM at Teleworm Pvt. Ltd ยท
    Worth every penny

    I'm a small BPO business owner and I found KrispCall really easy to use. It's saved me a ton of time and it has helped me get in contact with potential customers. It's been worth every penny.

    ๐Ÿ Competitors: SnapCall, Dialpad
    ๐Ÿ‘ Pros:    Secure and easy to use|Best customer support|Great user experience
  3. magoget james
    ยท CSD at lurenwu Pvt Ltd ยท
    Glad I found Krispcall.

    "I'm glad I found KrispCall!" We've been using them for a few months and are quite pleased with our decision to switch.

    ๐Ÿ Competitors: RingCentral, Dialpad
    ๐Ÿ‘ Pros:    Unified callbox|Ivr|Intelligent call routing|Contact tagging
    ๐Ÿ‘Ž Cons:    Limited integrations|Ring strategy

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you donโ€™t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. Itโ€™s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

What are some alternatives?

When comparing KrispCall and CloudTalk, you can also consider the following products

CallHippo - Easy to use Phone System with World-Class Support

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Callmama - Get cheap international calling, international virtual number, Call Mama Gives an added advantage to send message and make calls to non-user of Callmama App.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

OpenPhone - Simplest way to own a business phone number

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies