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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Kissmetrics Funnel Report might be a bit more popular than Freshdesk. We know about 14 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
A Few days ago I came across one of Neil Patel’s blogs where he mentioned that although ChatGPT is so important in conversations, it still missing various spots and, most importantly, needs a lot of human touch when people feel tied together. Source: about 1 year ago
For more info about off-page SEO Click here. Source: over 1 year ago
Neil Patel (neilpatel.com) is a great resource, he gives so much of his knowledge and experience away for free. And he's actually really successful so he doesn't need to fake anything. Source: over 1 year ago
The biggest advantage of digital marketing is that it consumes less time and improves ranking on search engines if your content marketing is reliable on an SEO-based system. The marketing journey becomes more accessible by using tactics and strategies on the website. Source: over 1 year ago
You can follow top influencers and authorities in your niche on different social media channels. For example, I follow Neil Patel on Facebook and YouTube and even his blog, to sharpen my SEO (Search-Engine Optimization) skills. Source: almost 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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