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Kasm VS Userback

Compare Kasm VS Userback and see what are their differences

Kasm

Kasm Workspaces is a workspace streaming platform for delivering browser, desktop, and application workloads to the web browser.

Rating
0 reviews
Pricing
Open source Freemium Free trial
Promote on VibeVoted
Alternatives Is it good?
Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Promote on VibeVoted
Alternatives Is it good?
AxCrypt
AxCrypt is a powerful, easy-to-use encryption tool that protects your files, passwords, and personal information with strong AES-256 security. Available on Windows, Mac, Android, and iOS, it keeps your data safe wherever you go. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Kasm should be more popular than Userback. It has been mentioned 27 times since March 2021.

social mentions
27 vs 3
Business & Commerce popularity
100% vs 0%
alternatives listed
129 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

Kasm
Userback
Website trust.kasm.com userback.io
Pricing
Open source Freemium Free trial Official pricing
Freemium Free trial Official pricing
Platforms
Linux Google Chrome Firefox Browser Docker Windows MacOS AWS Azure +6
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
Company 2019 Startup from Australia · 10 - 19 employees
Listed in
Office & Productivity Security & Privacy DaaS Cyber Security Web Browsers Browser Extensions Virtual Desktop Remote Desktop Remote Work +6
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6

About Kasm and Userback

In their own words, as submitted to SaaSHub.

Kasm
Userback

Kasm is changing the way that businesses deliver digital workspaces using our open-source web-native container streaming technology to establish a modern devops delivery of Desktop as a Service (DaaS), application streaming, and browser isolation. Kasm is not just a service, it is a highly...

Read more about Kasm

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

Features and specs

What each product offers, as listed by its team.

Kasm 5 features
Userback 14 features
  • Security
    Kasm provides a secure environment by keeping web browsing and application usage isolated from the local machine, reducing the risk of malware and other security threats.
  • Ease of Deployment
    Kasm offers an easy deployment process, allowing organizations to set up and manage virtualized workspaces quickly.
  • Scalability
    The platform can scale according to the organization's needs, supporting a large number of simultaneous users.
  • Cross-Platform Compatibility
    Kasm supports access from various devices and operating systems, providing flexibility for users.
  • Centralized Management
    Administrators can easily manage and monitor users and workspaces from a centralized console, simplifying administrative tasks.
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis

An editorial look at what each product does well and who it suits.

Kasm
Userback

Overall verdict

  • Kasm is considered a good solution for organizations seeking secure, scalable, and flexible browser-based workspaces and application streaming. Its strong emphasis on security, combined with its user-friendly interface and compatibility, makes it a favorable choice for many businesses.

Why this product is good

  • Kasm is a platform that provides containerized workspaces for browser-based web desktops and application streaming. It offers features such as secure access, scalability, and flexibility, making remote work and web application deployment efficient and straightforward. It is particularly noted for its robust security and ease of integration with existing systems.

Recommended for

  • Organizations requiring secure remote access solutions
  • IT professionals looking for scalable deployment options
  • Businesses wanting to streamline application delivery through web-based platforms
  • Teams needing flexible workspace solutions with minimal infrastructure changes

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Videos

Walkthroughs and reviews on video.

Kasm 3 videos + Add
Userback 1 video + Add

Kasm Workspaces v1.15 Release

More videos

  • - Kasm Workspaces - Configuration and Platform Overview
  • - Kasm Workspaces - Overview

Userback Explainer Video

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Kasm
Userback
100% 100%
Business & Commerce
0% 0%
0% 0%
Customer Feedback
100% 100%
100% 100%
Backup & Sync
0% 0%
0% 0%
Visual Bug Reports
100% 100%

Questions & Answers

As answered by people managing Kasm and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using Kasm and Userback. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Kasm 27 mentions
Userback 3 mentions
  • I Want Everything Local – Building My Offline AI Workspace
    Playing with local LLMs is indeed fun. I use Kasm workspaces[0] to run a desktop session with ollama running on the host. Gives me the isolation and lets me experiment with all manner of crazy things (I tried to make a computer-use AI... - Source: Hacker News / over 1 year ago
  • Show HN: Lapdev, a new open-source remote dev environment management software
    Looks like Kasm Workspaces [1] for developers, I'll give it a try. [1] https://kasmweb.com/. - Source: Hacker News / over 2 years ago
  • Calibre Docker installation issue
    [migrations] started [migrations] no migrations found Usermod: no changes ─────────────────────────────────────── ██╗ ███████╗██╗ ██████╗ ██║ ██╔════╝██║██╔═══██╗ ██║ ███████╗██║██║ ██║ ██║ ... Source: almost 3 years ago

View more

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: over 4 years ago

Alternatives to Kasm and Userback

When comparing Kasm and Userback, you can also consider the following products.

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