Software Alternatives, Accelerators & Startups

Kapwing VS Zendesk

Compare Kapwing VS Zendesk and see what are their differences

Kapwing logo Kapwing

Collaborative video editor for modern creative teams

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Kapwing Landing page
    Landing page //
    2023-05-15

Kapwing is a modern, AI-powered editor for videos, GIFs, and images. Creative teams can make more video together with Kapwing's cloud-based solution.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Kapwing

$ Details
freemium $204.0 / Annually
Platforms
Web Browser
Release Date
2018 October

Kapwing videos

Kapwing.com Review: Why you NEED this subscription!

More videos:

  • Review - Introducing Kapwing
  • Tutorial - How to Make 5 Types of Video Slideshows for FREE Online -- Kapwing 2020
  • Demo - NEW in Kapwing: Brand Kit, Clean Audio, Find Scenes, Resize, Comments

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Kapwing and Zendesk)
Video Editor
100 100%
0% 0
Customer Support
0 0%
100% 100
Video
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Kapwing and Zendesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Kapwing and Zendesk

Kapwing Reviews

Top 10 AI Subtitle Generators to Try in 2024
Kapwing is a versatile online video editing platform that provides content creators with many tools, including an advanced AI subtitle generator. This feature helps users easily add and customize subtitles to their videos, making them more accessible and engaging. With its easy-to-use interface and strong editing abilities, Kapwing is perfect for both beginners and...
Windows Best Video Editing Software
Kapwing, like most video editing software, allows for collaboration, allowing multiple contributors to work or edit at the same time. The video duration is limited in the free version of this video editor (7-minute video).

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Kapwing should be more popular than Zendesk. It has been mentiond 25 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kapwing mentions (25)

  • Different Language
    When I visit: kapwing.com, it is showing a different language:https://imgur.com/a/wtBmmU3. Source: over 1 year ago
  • I dreamt that songs about sex & sth. weird and unrelated/ odd or impossible sex would be titled “sêx” and even had articles written about them
    Crediting the websites I used for creating this: The first image was made using Tweetgen (the profile pic is a stockphoto); The second one was made using a Fake News Generator -> the picture of the article was made by combining three images created by stable diffusion; The last picture was edited with Kapwing (I took the cover photo myself). Source: over 1 year ago
  • No need to thank me, Sony 😎
    To make memes, I just use kapwing.com to put them together. (note: to get rid of the watermark after exporting, just add an extra border to the bottom of the meme, then crop it off after you download it.). Source: almost 2 years ago
  • This is a series now
    Anything will do, I used DaVinci Resolve 18, but that is overdoing it. Something like kapwing.com will serve you well. Source: almost 2 years ago
  • mod cring!!!! (dont mind the watermark I don't know how to crop gif)
    If that doesn’t work, https://kapwing.com also works. Source: about 2 years ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Kapwing and Zendesk, you can also consider the following products

VEED - Simple Online Video Editing

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Streamlabs Podcast Editor - Streamlabs Podcast Editor ― Edit Your Video By Editing Text

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Descript - Text-based audio editor and automated transcription

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!