Software Alternatives, Accelerators & Startups

Kami App VS Userback

Compare Kami App VS Userback and see what are their differences

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Kami App logo Kami App

Elevate instruction. Reach every learner.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • Kami App Home Page
    Home Page //
    2025-12-11

Kami is the Classroom Learning Platform trusted by 70 million teachers and students worldwide, including 92% of US K-12 schools.

Our mission is simple. We are building the accessible Classroom Learning Platform that helps every student engage, express, and show evidence of their learning. A platform where teachers have more time and student voices shine.

  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Kami App

$ Details
-
Platforms
-
Startup details
Country
United States
State
California
Founder(s)
Hengjie Wang, Jordan Thoms, Alliv Samson, Bob Drummond

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Kami App features and specs

  • Collaborative Features
    Kami allows multiple users to collaborate on the same document in real-time, which enhances group work and makes it easier to gather collective input.
  • Wide Range of Annotation Tools
    The app offers a comprehensive set of annotation tools including text, highlight, underline, shapes, and drawing options, which makes it versatile for various types of documents.
  • Integration with Google Drive and Classroom
    Seamless integration with Google Drive and Google Classroom allows easy access to documents and assignments, making it convenient for both teachers and students.
  • Offline Functionality
    Users can access and annotate documents even without an internet connection, which is beneficial in areas with unstable connectivity.
  • Accessibility Features
    Kami includes features like text-to-speech and dyslexia support, enhancing its usability for students with different learning needs.

Possible disadvantages of Kami App

  • Limited Free Version
    The free version of Kami has limited functionalities compared to the paid version, potentially requiring users to purchase a subscription for full access.
  • Occasional Sync Issues
    There are reports of occasional synchronization issues when working on documents collaboratively, which can result in lost work or conflicting document versions.
  • Performance Lag
    Users have noted that the application can sometimes be slow, especially with larger documents, affecting the overall user experience.
  • Steep Learning Curve
    The wide range of features and tools can initially be overwhelming for new users, requiring a learning period to become proficient.
  • Dependence on Chrome Extension
    Full functionality is better experienced through the Chrome extension, which may not be ideal for users who prefer other browsers or platforms.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of Kami App

Overall verdict

  • Kami App is considered a good choice for educators and students who need a robust tool for document annotation and collaboration. Its seamless integration with popular educational platforms and its array of features make it a valuable asset in modern classrooms.

Why this product is good

  • Kami App is a digital classroom tool that provides features for annotation, collaboration, and feedback on PDFs and other documents. It is particularly useful for educators and students as it integrates seamlessly with platforms like Google Classroom and Microsoft Teams, facilitating an interactive and paperless learning environment. Users generally appreciate its user-friendly interface, the ability to work offline, and the comprehensive set of tools it offers for document interaction.

Recommended for

  • Teachers looking for interactive tools to engage students.
  • Students who need to annotate and collaborate on digital documents.
  • Schools seeking to implement paperless systems with digital document workflows.
  • Educational institutions using platforms such as Google Classroom or Microsoft Teams.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Kami App videos

Full Walkthrough for Teachers

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to Kami App and Userback)
Education
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Classroom Management
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing Kami App and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kami App and Userback

Kami App Reviews

112 Best Chrome Extensions You Should Try (2021 List)
Kami is a PDF markup and document annotation extension for students, teachers, and online collaborators. Intuitive tools such as TTS, markups, equation editor, drawing, shapes, and comments help you improve classroom engagement and interaction. It easily integrates with Google Classroom, Schoology, and Canvas.

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Userback seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kami App mentions (0)

We have not tracked any mentions of Kami App yet. Tracking of Kami App recommendations started around Mar 2021.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing Kami App and Userback, you can also consider the following products

Google for Education - Google for Education takes the cast analytical knowledge of Google and transforms it into a platform that educators can use to better communicate with their students in innovative ways.

Marker.io - Visual feedback and bug reporting tool for websites

Infinite Visions - Infinite Visions is comprised of integrated financial, human resources, payroll, purchasing, warehouse, and fixed asset applications for schools.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Lockdown Browser - LockDown Browser prevents cheating during proctored online exams. Learn how it integrates with Blackboard Learn, Canvas, Brightspace, Moodle, and more.

BugHerd - BugHerd: The Website Feedback Tool for Agencies