Software Alternatives & Reviews

Kaldi VS Freshdesk

Compare Kaldi VS Freshdesk and see what are their differences

Kaldi logo Kaldi

Kaldi is a toolkit for speech recognition written in C++ and licensed under the Apache License v2.0.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Kaldi Landing page
    Landing page //
    2019-09-15
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Kaldi videos

Kaldi Wide Home Coffee Roaster. From beans to cup.

More videos:

  • Review - Kaldi Basic Coffee Roaster - Roast Coffee at home
  • Tutorial - KALDI ROASTER TUTORIAL - How to Roast Coffee at Home (Beginners Guide)

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Kaldi and Freshdesk)
Speech Recognition And Processing
Customer Support
1 1%
99% 99
Knowledge Sharing
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kaldi and Freshdesk

Kaldi Reviews

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Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Social recommendations and mentions

Freshdesk might be a bit more popular than Kaldi. We know about 12 links to it since March 2021 and only 12 links to Kaldi. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kaldi mentions (12)

  • Amazon plans to charge for Alexa in June–unless internal conflict delays revamp
    Yeah, whisper is the closest thing we have, but even it requires more processing power than is present in most of these edge devices in order to feel smooth. I've started a voice interface project on a Raspberry Pi 4, and it takes about 3 seconds to produce a result. That's impressive, but not fast enough for Alexa. From what I gather a Pi 5 can do it in 1.5 seconds, which is closer, so I suspect it's only a... - Source: Hacker News / 4 months ago
  • Steve's Explanation of the Viterbi Algorithm
    You can study CTC in isolation, ignoring all the HMM background. That is how CTC was also originally introduced, by mostly ignoring any of the existing HMM literature. So e.g. Look at the original CTC paper. But I think the distill.pub article (https://distill.pub/2017/ctc/) is also good. For studying HMMs, any speech recognition lecture should cover that. We teach that at RWTH Aachen University but I don't think... - Source: Hacker News / 7 months ago
  • Best text to speech softwares
    I also tried Kaldi but the build process was too much for my tiny brain; I've also heard good things about vosk but didn't try that. Source: about 1 year ago
  • The Advantages and disadvantages of In-House Speech Acknowledgment
    Frameworks as well as toolkits like Kaldi were at first promoted by the research study area, yet nowadays used by both scientists and also market experts, reduced the access obstacle in the advancement of automatic speech recognition systems. Nonetheless, cutting edge methods need big speech data readies to achieve a usable system. Source: over 1 year ago
  • Machine Learning with Unix Pipes
    If you interested in unix-like software design and not yet familiar with kaldi toolkit, you definitely need to check it https://kaldi-asr.org It extended Unix design with archives, control lists and matrices and enabled really flexible unix-like processing. For example, recognition of a dataset looks like this: extract-wav scp:list.scp ark:- | compute-mfcc-feats ark:- ark:- | lattice-decoder-faster final.mdl... - Source: Hacker News / over 1 year ago
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Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Kaldi and Freshdesk, you can also consider the following products

Microsoft Bing Speech API - Compare pricing options for the Bing Speech API through Microsoft Azure Cognitive Services. Learn how to buy various pricing options that work best for your business.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CMU Sphinx - CMU Sphinx is a speaker-independent large vocabulary continuous speech recognizer released under...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

HTK - HTK Architects has experience designing Civic, Corporate, Healthcare, Education, Judicial, Military, Religious, and Sports & Recreation facilities.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.