Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than Kaldi. We know about 12 links to it since March 2021 and only 12 links to Kaldi. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Yeah, whisper is the closest thing we have, but even it requires more processing power than is present in most of these edge devices in order to feel smooth. I've started a voice interface project on a Raspberry Pi 4, and it takes about 3 seconds to produce a result. That's impressive, but not fast enough for Alexa. From what I gather a Pi 5 can do it in 1.5 seconds, which is closer, so I suspect it's only a... - Source: Hacker News / 4 months ago
You can study CTC in isolation, ignoring all the HMM background. That is how CTC was also originally introduced, by mostly ignoring any of the existing HMM literature. So e.g. Look at the original CTC paper. But I think the distill.pub article (https://distill.pub/2017/ctc/) is also good. For studying HMMs, any speech recognition lecture should cover that. We teach that at RWTH Aachen University but I don't think... - Source: Hacker News / 7 months ago
I also tried Kaldi but the build process was too much for my tiny brain; I've also heard good things about vosk but didn't try that. Source: about 1 year ago
Frameworks as well as toolkits like Kaldi were at first promoted by the research study area, yet nowadays used by both scientists and also market experts, reduced the access obstacle in the advancement of automatic speech recognition systems. Nonetheless, cutting edge methods need big speech data readies to achieve a usable system. Source: over 1 year ago
If you interested in unix-like software design and not yet familiar with kaldi toolkit, you definitely need to check it https://kaldi-asr.org It extended Unix design with archives, control lists and matrices and enabled really flexible unix-like processing. For example, recognition of a dataset looks like this: extract-wav scp:list.scp ark:- | compute-mfcc-feats ark:- ark:- | lattice-decoder-faster final.mdl... - Source: Hacker News / over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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