Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than Kajabi. We know about 12 links to it since March 2021 and only 12 links to Kajabi. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
A friend of mine uses https://kajabi.com/ and seems to like it. - Source: Hacker News / 8 months ago
Maybe Kajabi could be for you. By the way, could you ping me when you upload your content somewhere? Sounds very interesting. Source: about 1 year ago
How to download videos from kajabi.com? Is there an easy way to batch download videos from kajabi.com? Which downloader is helpful to capture live videos? How to convert kajabi.com videos for portable devices at home or to go? The following tutorial will show you how to download or record video streaming of kajabi.com to desktop or portable devices with kajabi.com Downloader. Source: about 1 year ago
Have you looked at something like Kajabi? It's designed for online courses and probably easier for you to set up. Source: about 1 year ago
Liking https://www.honeybook.com/ (manageable cost) so far, Https://kajabi.com/ ($$$) since there will also be courses in the future And of course Hubspot ($$$$). Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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