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JustCall VS Testim

Compare JustCall VS Testim and see what are their differences

JustCall

The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call.

Rating
0 reviews
Pricing
Paid $30 / Monthly
Alternatives Is it good?
Testim

Stable, self-healing, end-to-end test automation via machine learning. Testim helps accelerate the delivery of high-quality software. Speed up test-authoring and improve the stability of automated, end-to-end tests.

Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
SIPNEX
Carrier-grade call tracking with dynamic number insertion, per-campaign tracking numbers, real-time CDRs, and A-level STIR/SHAKEN attestation. Know which campaigns drive calls. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Testim might be a bit more popular than JustCall. We know about 4 links to it since March 2021 and only 4 links to JustCall.

social mentions
4 vs 4
Communication popularity
100% vs 0%
alternatives listed
240+ vs 190

Base details

Website, pricing, platforms and company facts side by side.

JustCall
Testim
Website justcall.io testim.io
Pricing
Paid $30 / Monthly Official pricing
Freemium Free trial Official pricing
Platforms
Web Browser Windows Mac OSX Linux Android iOS +4
—
Company 2018 2014
Listed in
Phone System Call Center Software Call Center Solution Sales Automation Call Center Services Video Conferencing Bulk Sms Auto Dialer Cloud Hosting +6
Automated Testing Software Testing Browser Testing Website Testing +1

About JustCall and Testim

In their own words, as submitted to SaaSHub.

JustCall
Testim

The Cloud Phone System of choice for modern sales and support teams. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $25 per user. 100+ integrations with CRM & Business tools Click to...

Read more about JustCall

Testim gives you the flexibility to create and manage tests your way—codeless, coded, or both. - Quickly click through UI scenarios, add validation steps, create reusable groups, or export to code and edit in your IDE. - Run suites or test plans in parallel, across multiple browsers, and report...

Read more about Testim

Features and specs

What each product offers, as listed by its team.

JustCall 5 features
Testim 5 features
  • Ease of Use
    JustCall offers an intuitive interface that's simple to navigate, making it easy for teams to get up and running quickly.
  • Integration Capabilities
    JustCall integrates seamlessly with numerous CRMs and business tools, such as Salesforce, HubSpot, and Slack, enhancing workflow efficiency.
  • Global Calling
    The platform supports international calling, which is beneficial for businesses with global customers or remote teams.
  • Automation Features
    JustCall automates various tasks like call scheduling and follow-ups, saving time and reducing manual effort.
  • Analytics and Reporting
    The service provides comprehensive analytics and reporting features, enabling businesses to track performance and make data-driven decisions.

Possible disadvantages

  • Price
    Some users find the pricing structure to be on the higher side, especially for small businesses or startups.
  • Call Quality
    There have been occasional reports of poor call quality or dropped calls, which can impact customer communication.
  • Limited Advanced Features
    While JustCall covers essential features, it may lack some of the nuanced advanced functionalities that are available in other, more comprehensive platforms.
  • Customer Support
    Some users have experienced delays or less satisfactory responses from customer support, which can be problematic in urgent situations.
  • Learning Curve for Advanced Features
    While basic functions are easy to use, mastering some of the more advanced features may require additional training or time.
  • Ease of Use
    Testim offers a highly intuitive interface that makes it easy for both technical and non-technical users to create and manage test cases.
  • AI-Powered Capabilities
    Utilizes AI to help in maintaining test cases, reducing flakiness, and improving the robustness of automated tests.
  • Scalability
    Testim is designed to scale with your needs, making it suitable for both small startups and large enterprises.
  • Rich Integration Ecosystem
    Offers extensive integrations with CI/CD tools, version control systems, and other development tools, facilitating seamless workflows.
  • Detailed Reporting
    Provides detailed test reports and analytics, helping teams to quickly identify and resolve issues.

Possible disadvantages

  • Pricing
    Testim can be relatively expensive compared to other test automation tools, particularly for smaller teams or startups.
  • Learning Curve for Advanced Features
    While basic functionalities are easy to grasp, mastering advanced features may require a steep learning curve.
  • Performance
    Some users have reported that the performance can be sluggish when dealing with very large test suites.
  • Limited Customization
    Customization options can be limited compared to some other open-source or highly configurable test automation frameworks.

Analysis

An editorial look at what each product does well and who it suits.

JustCall
Testim

Overall verdict

  • Overall, JustCall is considered a strong choice for businesses looking for a comprehensive and flexible communication tool. However, as with any service, it's important to evaluate how its features align with your specific business needs.

Why this product is good

  • JustCall is a cloud-based phone system designed for sales and support teams. It offers a suite of features including call forwarding, SMS capabilities, integrations with various CRM tools, and call monitoring. Users often praise its ease of use, ability to integrate with existing systems, and customer support. It's particularly beneficial for teams that need a reliable VoIP service with global reach.

Recommended for

    JustCall is ideal for small to medium-sized businesses that require a cost-effective, easy-to-implement call system. It's also suitable for remote teams and businesses with a high volume of outbound calls or those that rely heavily on CRM integrations.

Overall verdict

  • Testim is generally considered a good tool for teams looking to leverage AI in testing to enhance efficiency and accuracy. Its user-friendly interface and range of features make it a valuable asset for developers and QA professionals aiming for rapid and reliable test automation.

Why this product is good

  • Testim is an automated testing tool designed to speed up the test creation and execution process through AI-driven technology. It helps in reducing the time to market by creating stable tests quickly, minimizing maintenance through smart features, and offering robust reporting functionalities. Users appreciate its ability to handle complex scenarios and its integration capabilities with CI/CD pipelines, which help to maintain continuous testing cycles efficiently.

Recommended for

    Testim is recommended for development teams, QA engineers, and product managers who face frequent test maintenance challenges and those who work within Agile and DevOps environments. It is especially beneficial for organizations seeking to automate frontend tests for web applications and needing a tool that scales with the complexity and size of their products.

Videos

Walkthroughs and reviews on video.

JustCall 3 videos + Add
Testim 2 videos + Add

Customer Talks

More videos

  • - Customer Talks
  • - How to Set-up IVR?

Introduction and getting started with AI based automation testing tool Testim.io

More videos

  • - Getting Started With Testim.io - AI based test automation

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
JustCall
Testim
100% 100%
Communication
0% 0%
0% 0%
Automated Testing
100% 100%
100% 100%
Call Center Software
0% 0%
0% 0%
Software Testing
100% 100%

User comments

Share your experience with using JustCall and Testim. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

JustCall no reviews yet
Testim no reviews yet
  • Top Selenium Alternatives
    bugbug.io · Nov 2023

    Testim is an AI-powered test automation tool that enhances the speed and reliability of automated UI tests. It employs smart locators and self-healing tests, which automatically adjust to changes in the application's...

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

JustCall 4 mentions
Testim 4 mentions
  • Newbie here. How would you target other businesses for establishing partnerships in the efficient way?
    If you're going to cold call, utilize software that'll show call logs etc. In your CRM (justcall.io is one example, but there's tons of options for this). Source: almost 4 years ago
  • Remote workers and phone system
    Another I've just heard about from colleagues is JustCall, as it integrates with HubSpot...which we just started using. But I can't speak to service. (Broadvoice only integrated with Salesforce which is well beyond what we can use) Good... Source: almost 4 years ago
  • For the love of god, is there a way to mass upload calls to Zoho? Some work around to expedite this process?
    We use Just call (https://justcall.io/) - it's integrated and relatively cheap. Call straight out of Zoho. No relationship - just a customer. Source: about 4 years ago

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  • Navigating the Software Developer Life: Soft Skills, AI Tools, and Team Dynamics
    Automated Testing: Platforms like Testim and Selenium use AI to automate the testing process, reducing the time and effort needed for manual testing. - Source: dev.to / about 2 years ago
  • testim.io
    Does anyone have any experience with testim.io? A In my company, they created a focus group/team to research this tool and I am part of the team? If you have 1st hand experience using it, please share your feedback. Source: over 4 years ago
  • Testim - Automation testing on Steroids
    Last month, I started exploring solutions for the above problems and one day landed with testim.io. Testim not only automates the flow but also automates code generation for the test scripts. Let’s take a look together. - Source: dev.to / over 4 years ago

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Alternatives to JustCall and Testim

When comparing JustCall and Testim, you can also consider the following products.

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