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JustCall VS HexChat

Compare JustCall VS HexChat and see what are their differences

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JustCall logo JustCall

The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call.

HexChat logo HexChat

HexChat is a fork of XChat with bug fixes and new features.
  • JustCall Landing page
    Landing page //
    2023-08-19

The Cloud Phone System of choice for modern sales and support teams. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $25 per user.

  • 100+ integrations with CRM & Business tools
  • Click to call from CRM
  • Go live in 70+ Countries
  • SMS Workflows & Automation
  • 3 sales dialers to choose from
  • Call queueing and forwarding
  • Comprehensive analytics
  • Conversation intelligence & much more
  • HexChat Landing page
    Landing page //
    2018-09-30

JustCall

Website
justcall.io
Pricing URL
Official JustCall Pricing
$ Details
paid $30 / Monthly
Platforms
Web Browser Windows Mac OSX Linux Android iOS
Release Date
2018 February
Edit details

HexChat

Website
hexchat.github.io
Pricing URL
-
$ Details
Platforms
-
Release Date
-
Edit details

JustCall features and specs

  • Ease of Use
    JustCall offers an intuitive interface that's simple to navigate, making it easy for teams to get up and running quickly.
  • Integration Capabilities
    JustCall integrates seamlessly with numerous CRMs and business tools, such as Salesforce, HubSpot, and Slack, enhancing workflow efficiency.
  • Global Calling
    The platform supports international calling, which is beneficial for businesses with global customers or remote teams.
  • Automation Features
    JustCall automates various tasks like call scheduling and follow-ups, saving time and reducing manual effort.
  • Analytics and Reporting
    The service provides comprehensive analytics and reporting features, enabling businesses to track performance and make data-driven decisions.

Possible disadvantages of JustCall

  • Price
    Some users find the pricing structure to be on the higher side, especially for small businesses or startups.
  • Call Quality
    There have been occasional reports of poor call quality or dropped calls, which can impact customer communication.
  • Limited Advanced Features
    While JustCall covers essential features, it may lack some of the nuanced advanced functionalities that are available in other, more comprehensive platforms.
  • Customer Support
    Some users have experienced delays or less satisfactory responses from customer support, which can be problematic in urgent situations.
  • Learning Curve for Advanced Features
    While basic functions are easy to use, mastering some of the more advanced features may require additional training or time.

HexChat features and specs

  • Open Source
    HexChat is open source, which means the source code is available for anyone to inspect, modify, and enhance. This fosters a community-driven development approach and ensures transparency.
  • Cross-platform
    HexChat is available for multiple operating systems, including Windows, macOS, and various Linux distributions. This makes it a versatile choice for users on different platforms.
  • Customization
    HexChat offers a high degree of customization with plugins and scripts, allowing users to tailor the client to their personal needs and preferences. It supports Python and Perl scripting.
  • User-friendly Interface
    The software comes with an intuitive and user-friendly interface, which makes it accessible even for users who are new to IRC (Internet Relay Chat).
  • Notifications
    HexChat supports desktop notifications, helping users stay informed about important messages or events even when they are not actively looking at the client.

Possible disadvantages of HexChat

  • Learning Curve
    While the interface is user-friendly, the use of IRC itself has a learning curve, particularly for users who are not familiar with IRC commands and etiquette.
  • Limited Modern Features
    Compared to some modern chat applications, HexChat may lack features such as media sharing, integrated voice/video calls, and advanced file transfer capabilities.
  • Security Concerns
    Despite being open source, IRC as a protocol can be less secure compared to modern messaging protocols. Users need to be cautious about sharing personal information and may need to use additional measures like SSL/TLS encryption.
  • Resource Usage
    For users running HexChat on older systems, the application may consume a noticeable amount of resources, affecting system performance.
  • Community Support
    While there is a community around HexChat, it might not be as large or responsive as the support communities for more widely-used, proprietary software.

Analysis of JustCall

Overall verdict

  • Overall, JustCall is considered a strong choice for businesses looking for a comprehensive and flexible communication tool. However, as with any service, it's important to evaluate how its features align with your specific business needs.

Why this product is good

  • JustCall is a cloud-based phone system designed for sales and support teams. It offers a suite of features including call forwarding, SMS capabilities, integrations with various CRM tools, and call monitoring. Users often praise its ease of use, ability to integrate with existing systems, and customer support. It's particularly beneficial for teams that need a reliable VoIP service with global reach.

Recommended for

    JustCall is ideal for small to medium-sized businesses that require a cost-effective, easy-to-implement call system. It's also suitable for remote teams and businesses with a high volume of outbound calls or those that rely heavily on CRM integrations.

Analysis of HexChat

Overall verdict

  • HexChat is a highly regarded IRC client, particularly for users who appreciate open-source software and need a reliable tool that's easy to personalize.

Why this product is good

  • HexChat is considered a good choice for an IRC client due to its open-source nature, cross-platform availability, and customizable features. It offers a user-friendly interface, supports multiple servers and channels, and includes features like scripting and plugins for enhanced functionality.

Recommended for

  • Users who participate in IRC chat rooms.
  • Linux users looking for a native IRC client.
  • Developers and tech enthusiasts who value open-source software.
  • Users who need a customizable, multi-platform IRC solution.

JustCall videos

+ Add

Customer Talks

More videos:

HexChat videos

+ Add

Opensource Spotlight: HexChat & IRC Chat - A Geek Underground

Category Popularity

0-100% (relative to JustCall and HexChat)

JustCall

HexChat

Communication
72 72%
Communication
28% 28
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100
Call Center Software
100 100%
Call Center Software
0% 0
Messaging
0 0%
Messaging
100% 100

User comments

Share your experience with using JustCall and HexChat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare JustCall and HexChat

JustCall Reviews

The Top 9 Aircall Alternatives: How Do They Compare?
JustCall is a cloud-based phone system designed to help businesses get phone numbers and make, receive, and track calls.
Source: aircall.io
7 Best Cloud PBX Solution for Small to Medium Business
JustCall is a cloud-based PBX system that provides business owners with telephone numbers in more than 70 countries. The phone numbers created by JustCall appear as local numbers whenever you’re contacting your clients, which provides a thorough level of transparency.
Source: geekflare.com

HexChat Reviews

We have no reviews of HexChat yet.
Be the first one to post

Social recommendations and mentions

Based on our record, HexChat should be more popular than JustCall. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

JustCall mentions (4)

  • Newbie here. How would you target other businesses for establishing partnerships in the efficient way?
    If you're going to cold call, utilize software that'll show call logs etc. In your CRM (justcall.io is one example, but there's tons of options for this). Source: almost 4 years ago
  • Remote workers and phone system
    Another I've just heard about from colleagues is JustCall, as it integrates with HubSpot...which we just started using. But I can't speak to service. (Broadvoice only integrated with Salesforce which is well beyond what we can use) Good luck! Source: almost 4 years ago
  • For the love of god, is there a way to mass upload calls to Zoho? Some work around to expedite this process?
    We use Just call (https://justcall.io/) - it's integrated and relatively cheap. Call straight out of Zoho. No relationship - just a customer. Source: almost 4 years ago
  • Chrome extension auto-login
    I installed a Chrome extension for justcall.io to make calls. I noticed that when I log in to my JustCall account and open the extension, it automatically logs me in. How can this be achieved technically? Is there a way for a web page to communicate with the chrome extensions? Source: about 4 years ago

HexChat mentions (8)

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What are some alternatives?

When comparing JustCall and HexChat, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

irssi - Irssi is a terminal based IRC client for UNIX systems.

CloudTalk - Work locally, grow globally

mIRC - mIRC: Internet Relay Chat client

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Kiwi IRC - A hand-crafted IRC client that you can enjoy. Designed to be used easily and freely.

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