June Reviews

Intercom Reviews

1. Eleanor Bennett

   | Digital Marketing Specialist at Logit.io | about 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

June mentions (8)

• Whom the Gods Would Destroy, They First Give Real-Time Analytics

  I think the point of real-time analytics is not to make product decisions but to get a sense of presence from your product and celebrate with your team. As an engineer on many teams shipping features I've found that it's somehow underwhelming to finally launch something after months of work. You launch and the only thing you get to celebrate is some donuts in the office and if something goes wrong a notification... - Source: Hacker News / 11 months ago

• I’ve roasted 850 landing pages in 2.5 years. Here are the 15 most common mistakes and how to fix them.

  Example: https://usefathom.com/ and june.so. Source: 12 months ago

• Launch HN: June (YC W21) – Product Analytics for B2B SaaS Companies

  Two and a half years ago my co-founder and I left our jobs on the product team at Intercom to try and build a startup. We went through YC and launched an analytics tool on top of Segment that allowed you to generate some pre-made reports for common product metrics (https://news.ycombinator.com/item?id=26155327 [1] https://www.fool.com/investing/2019/04/29/slack-relies-heavily-on-its-biggest-customers.aspx. - Source: Hacker News / 12 months ago

• A tale of product scoping and how we ended up taking two years to launch our own SDKs 📚 😂

  We heard that hundreds of times since we started june.so. Source: over 1 year ago

• Analytics explained by a 6 year old

  I'm a former PM who struggled way too much with this topic and recently launched an analytics platform called https://june.so. Source: almost 2 years ago

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago