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Joomla VS HelpDocs

Compare Joomla VS HelpDocs and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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Joomla logo Joomla

Joomla! is the mobile-ready and user-friendly way to build your website. Choose from thousands of features and designs. Joomla! is free and open source.

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.
  • Joomla Landing page
    Landing page //
    2023-07-18
  • HelpDocs Landing page
    Landing page //
    2023-05-07

Joomla features and specs

  • Flexibility
    Joomla offers a high degree of flexibility and customizability. It is suitable for creating a wide range of websites, from small personal blogs to complex corporate websites.
  • User Access Control (UAC)
    Joomla has advanced user access control mechanisms, allowing you to set different permissions and access levels for various types of users, which is particularly useful for large websites with multiple contributors.
  • Multilingual Support
    Joomla comes with built-in support for multilingual content, making it a great choice for websites that need to cater to different language speakers.
  • Extensive Extension Directory
    Joomla has a large extension directory with thousands of free and paid plugins and templates that can be easily integrated to extend the functionality of your website.
  • Strong Community Support
    Joomla has a large and active community of developers and users who contribute to forums, documentation, and third-party resources, providing strong community support.

Possible disadvantages of Joomla

  • Steeper Learning Curve
    Compared to other CMSs, Joomla can be more challenging to learn for beginners due to its extensive features and complex interface.
  • Limited Built-in SEO
    Joomla's out-of-the-box SEO capabilities are not as advanced as those of other CMSs like WordPress. It often requires additional plugins for better SEO performance.
  • Performance Issues
    Joomla can sometimes have performance issues due to its resource-heavy nature, especially if not properly optimized.
  • Compatibility Issues with Extensions
    Not all third-party extensions and templates are always compatible with the latest version of Joomla, which can create challenges during updates.
  • Hosting Requirements
    Joomla has specific hosting requirements that not all web hosts can meet easily. This can limit your choices when it comes to hosting providers.

HelpDocs features and specs

  • User-friendly Interface
    HelpDocs offers an intuitive and easy-to-navigate interface, making it simple for both authors and users to interact with the documentation.
  • Customization Options
    The platform provides extensive customization options, allowing companies to tailor the documentation site to match their branding and specific needs.
  • Powerful Search Function
    HelpDocs features a robust search functionality which enhances user experience by allowing them to quickly find the information they need.
  • Integration Capabilities
    It integrates well with various third-party tools and services, facilitating seamless workflow and improving productivity.
  • Analytics and Feedback
    The platform offers valuable analytics and user feedback options to help organizations understand how their documentation is being used and what improvements can be made.

Possible disadvantages of HelpDocs

  • Pricing
    Some users may find the pricing to be on the higher side, especially for small businesses or startups with limited budgets.
  • Limited Offline Access
    HelpDocs does not provide robust offline access options, which can be a constraint for users needing information without an internet connection.
  • Learning Curve for Customization
    While customization options are extensive, there may be a learning curve involved for users unfamiliar with such configurations.
  • Dependent on Internet Connectivity
    As a web-based solution, its performance can be affected by internet connectivity issues, potentially hindering access to documentation.

Joomla videos

+ Add

10 Reasons Why You Should Use Joomla in 2018

More videos:

  • Review - [BEFORE You Buy] Joomla Extensions Review
  • Review - Helix Ultimate Joomla Framework [Setup/Demo/Review]

HelpDocs videos

No HelpDocs videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Joomla and HelpDocs)

Joomla

HelpDocs

CMS
100 100%
CMS
0% 0
Customer Support
0 0%
Customer Support
100% 100
Blogging
100 100%
Blogging
0% 0
Customer Service
0 0%
Customer Service
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Joomla and HelpDocs

Joomla Reviews

Comparing 9 WordPress alternatives & competitors in 2024
Joomla! is an open-source, free WordPress alternative that combines advanced features with user-friendly interfaces. To customize your sites, check out the software’s massive library of over 5,000 extensions that integrate newsletters, user management, and site search.
Source: webflow.com
19 Best WordPress Alternatives in 2025
Joomla is an open-source content management system (CMS) that allows organizations to create and manage their websites. It offers a wide range of features, including content management, user permissions, SEO tools, and customization options.
Source: www.pixpa.com
Top 10 Web Content Management Systems
If for whatever reason WordPress does not float your boat as a CMS, then Joomla is a great alternative as a customizable CMS. Joomla is one of the best free CMS options in 2024, featuring a wide range of plug-ins, templates, and extensions, Similar to WordPress it is also an open-source CMS, and it focuses on enabling more advanced developers who already have some coding...
Source: cloudzy.com
Joomla vs WordPress: Which CMS Should You Choose?
Joomla’s Joomla Extensions Directory and WordPress’s Plugin Directory differ in their offerings. The Joomla Extensions Directory focuses on providing extensions specifically for Joomla, including plugins, modules, components, and templates. It caters directly to the Joomla community and offers a diverse range of extensions developed and tested specifically for Joomla websites.
Source: www.infyways.com
8 Great Drupal Alternatives to Try for your Website (Nov 2021)
Joomla is an excellent CMS solution for those who don’t want to work with a lot of HTML and JavaScript. If you want the flexibility and extensibility to adjust your website however you choose, Joomla is the solution for you. This service can power any website, from the smallest solutions to the more complex. As a Drupal alternative, Joomla is usually the go-to choice for...
Source: ecommerce-platforms.com

HelpDocs Reviews

We have no reviews of HelpDocs yet.
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Social recommendations and mentions

HelpDocs might be a bit more popular than Joomla. We know about 2 links to it since March 2021 and only 2 links to Joomla. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Joomla mentions (2)

  • Joomla 3x - How to create a Custom Registration Form (Custom Fields) w/o 3rd Party? [Dev Only Please]
    What resources could someone who has achieved this, point me to. I once came across a development doc link on joomla.org I thought; I cannot seem to find it. I can only recently find this : https://docs.joomla.org/J3.x:Creating_a_Plugin_for_Joomla which is not how I remembered if it's done by plugin. Source: over 3 years ago
  • Helping with the basics
    The forums found on joomla.org are great and there are tons of people there to help. Source: over 4 years ago

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: over 2 years ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: almost 4 years ago

What are some alternatives?

When comparing Joomla and HelpDocs, you can also consider the following products

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Malcolm App - Customer self-service made easy

Drupal - Drupal - the leading open-source CMS for ambitious digital experiences that reach your audience across multiple channels. Because we all have different needs, Drupal allows you to create a unique space in a world of cookie-cutter solutions.

HelpJuice - Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin

Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

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