Software Alternatives & Reviews

JitBit Helpdesk VS RoboTask

Compare JitBit Helpdesk VS RoboTask and see what are their differences

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

RoboTask logo RoboTask

Automate any series of tasks on your computer!
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

  • RoboTask Landing page
    Landing page //
    2023-07-07

JitBit Helpdesk videos

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

RoboTask videos

RoboTask - Task Automation Software

More videos:

  • Review - RoboTask - The Automation Software(DEMO)
  • Review - Robotask Add basic task

Category Popularity

0-100% (relative to JitBit Helpdesk and RoboTask)
Customer Support
100 100%
0% 0
Automation
0 0%
100% 100
Help Desk
100 100%
0% 0
Robotics Process Automation

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare JitBit Helpdesk and RoboTask

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout

The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

RoboTask Reviews

We have no reviews of RoboTask yet.
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Social recommendations and mentions

Based on our record, RoboTask seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

JitBit Helpdesk mentions (0)

We have not tracked any mentions of JitBit Helpdesk yet. Tracking of JitBit Helpdesk recommendations started around Mar 2021.

RoboTask mentions (1)

  • I want to sync the power state of my DAC/AMP with my PC's. Is that possible with IFTTT and a smart plug?
    You're probably better off using home assistant if possible. In the case that you can't, what you can do is create some type of script that will send a web hook to IFTTT as soon as you log on that will turn your smart plug on, and another one that will do the opposite when you log off. There are automation softwares for windows that make this easy to do, one of them is called robotask and it works pretty damn good... Source: over 1 year ago

What are some alternatives?

When comparing JitBit Helpdesk and RoboTask, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Microsoft Power Automate - Microsoft Power Automate is an automation platform that integrates DPA, RPA, and process mining. It lets you automate your organization at scale using low-code and AI.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pulover’s Macro Creator - Pulover’s Macro Creator is a Free Automation Tool and Script Generator.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

AutoKey - A Python 3 port of AutoKey, the desktop automation utility for Linux and X11.