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RoboTask VS HelpScout

Compare RoboTask VS HelpScout and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

RoboTask logo RoboTask

Automate any series of tasks on your computer!

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • RoboTask Landing page
    Landing page //
    2023-07-07
  • HelpScout Landing page
    Landing page //
    2023-07-14

RoboTask videos

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RoboTask - Task Automation Software

More videos:

  • Review - RoboTask - The Automation Software(DEMO)
  • Review - Robotask Add basic task

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to RoboTask and HelpScout)

RoboTask

HelpScout

Automation
100 100%
Automation
0% 0
Customer Support
0 0%
Customer Support
100% 100
Robotics Process Automation
100 100%
Robotics Process Automation
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using RoboTask and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare RoboTask and HelpScout

RoboTask Reviews

We have no reviews of RoboTask yet.
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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout should be more popular than RoboTask. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

RoboTask mentions (1)

  • I want to sync the power state of my DAC/AMP with my PC's. Is that possible with IFTTT and a smart plug?
    You're probably better off using home assistant if possible. In the case that you can't, what you can do is create some type of script that will send a web hook to IFTTT as soon as you log on that will turn your smart plug on, and another one that will do the opposite when you log off. There are automation softwares for windows that make this easy to do, one of them is called robotask and it works pretty damn good... Source: over 1 year ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing RoboTask and HelpScout, you can also consider the following products

Microsoft Power Automate - Microsoft Power Automate is an automation platform that integrates DPA, RPA, and process mining. It lets you automate your organization at scale using low-code and AI.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pulover’s Macro Creator - Pulover’s Macro Creator is a Free Automation Tool and Script Generator.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AutoKey - A Python 3 port of AutoKey, the desktop automation utility for Linux and X11.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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