
Trello
Asana
Basecamp
Wrike
monday.com
ClickUp
Redmine
The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Canny.io
Intercom
productboard
Delighted
Feedback Loop
Feedefy
Frill
The complete feedback management platform that helps product teams collect, organize, and act on customer feedback. Build better products with real user insights.

Which is more popular?
Website, pricing, platforms and company facts side by side.
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|---|---|---|
| Website | atlassian.com | usersloop.com |
| Pricing | ||
| Company | Startup from Australia | — |
| Listed in |
What each product offers, as listed by its team.


Possible disadvantages
Possible disadvantages
An editorial look at what each product does well and who it suits.


Overall verdict
Why this product is good
Recommended for
Jira is recommended for software development teams, agile project management enthusiasts, companies that require detailed workflow customization, and organizations already using other Atlassian products seeking seamless integration.
Overall verdict
Why this product is good
Recommended for
Walkthroughs and reviews on video.
Jira Core Walkthrough and Review
More videos
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How often each product is chosen within a category, 0–100% relative to the other.


As answered by people managing Jira and Users Loop.
Users Loop's answer:
Covers multiple areas of customer communication (eg. feedback, bug reports, roadmaps, helpdesks, chat) which previously needed 2-3 paid tools to achieve.
Users Loop's answer:
SaaS products, tech startups.
Users Loop's answer:
In 2016 the vision was born and previous domain name registered.... but too many other commitments meant it never got started.
9 years later, with additional SaaS products just launched it became a pressing need once again. After reviewing other options on the market, none ticked all the boxes of what we were after, so we got to work!
Share your experience with using Jira and Users Loop. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


Jira Product Discovery is an excellent choice for large enterprises heavily invested in the Atlassian suite. It offers deep integration with Jira Software, allowing for a seamless transition from an "Idea" to a...
Frequently asked questionsWho is Jira's biggest competitor?What are alternatives to Jira?Does Google have a Jira alternative?Which tool is the best for agile project management?
Jira is an issue-tracking tool that flags and tracks bugs, creates product roadmaps, and collects user insights. Beloved by SaaS companies and startups, it’s a great tool for gathering and analyzing what your...
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