iTasksBot.com
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iTasks is a Telegram-native workspace that combines task management, team collaboration, HelpDesk channels, and AI integrations in one Mini App. Teams can create tasks, Kanban boards, deadlines, priorities, subtasks, attachments, comments, time logs, and workflow automation without installing another app or leaving Telegram.
The HelpDesk module lets you connect or create Telegram bots in one click. Each bot becomes an incoming support channel: customers write to the bot they already know, while your team replies from iTasks, assigns owners, changes statuses, adds internal notes, and links conversations to tasks.
With AI API, external assistants such as ChatGPT, Claude, Gemini, Codex, Cursor, OpenClow, or any MCP/OpenAPI-compatible tool can work with your workspace through a secure link. AI can search tasks, create and update tasks, change statuses, add comments, read HelpDesk conversations, send replies, add internal notes, and create tasks from customer requests.
iTasks is ideal for small teams, SaaS products, agencies, support teams, and builders who run operations through Telegram and want tasks, support, and automation in one place. Free plan available for small teams; PRO unlocks larger workspaces and AI-powered operations.
Tidio is a customer service software suite and marketing platform that integrates help desk, live chat, AI chatbots, AI agents, and email automation to enhance customer engagement for businesses of all sizes.
Designed for e-commerce, SaaS, and service-oriented companies, Tidio helps businesses provide real-time support, streamline communication, and increase conversions. With AI-driven chatbots, it automates responses, resolves common queries, and collects leads, reducing the workload on support teams. It also offers multi-channel messaging, allowing businesses to manage conversations from email, Messenger, and Instagram in one place.
With Lyro, Tidio's agentic AI for customer service, businesses can achieve up to a 64% resolution rate. Save time, money, and get more done without overextending your team.
Tidioโs intuitive interface, drag-and-drop chatbot builder, and integrations with platforms like Shopify, WordPress, and Zapier make it easy to deploy. Its analytics and visitor tracking features provide insights to improve engagement. With customizable widgets and a mobile app, Tidio ensures businesses stay connected with customers 24/7, improving customer satisfaction and sales.
All plans come with a free 7-day trial. No credit card required.
iTasksBot.com TidioTidio is recommended for small to medium-sized businesses, e-commerce sites, and startups that require a reliable customer support solution with automation capabilities. It is particularly useful for those looking to streamline communication across multiple channels and increase customer engagement without extensive technical setup.
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iTasksBot.com's answer
We do not publish named customer logos yet.
iTasks is currently best suited for:
Tidio's answer:
iTasksBot.com's answer
iTasks is built around Telegram Mini Apps and Telegram bot integrations.
For AI connectivity, iTasks supports remote MCP and OpenAPI + REST, allowing compatible external assistants and automation tools to discover and work with workspace operations.
The product also uses a web application backend for task management, HelpDesk conversations, workflow automation, time tracking, comments, notifications, and workspace data isolation.
Tidio's answer:
iTasksBot.com's answer
iTasks is built where many small teams already work: inside Telegram.
It combines task management, Kanban boards, time tracking, workflow automation, team voice rooms, HelpDesk channels, and AI integrations in one Telegram Mini App.
The most unique part is the HelpDesk + AI layer. Teams can connect or create Telegram bots as support channels, manage incoming customer conversations inside iTasks, link them to tasks, and let external AI assistants work with tasks and HelpDesk conversations through a secure workspace-scoped connection link.
Tidio's answer:
Tidio is consistently considered the easiest o use customer service tool on the market. No code, plug and play. Launch your live chat/chatbot widget with a single line of code. Integrate with your tools with one click. Turn it on in Shopify and WordPress by installing the extensions. Train Lyro by simply uploading your FAQs and knowledge base. What's most important, however, is LyroโTidio's AI agent for customer service capable of achieving up to 64% resolution rates, no development required.
iTasksBot.com's answer
Choose iTasks if your team already communicates or supports customers in Telegram and you want less app switching.
Traditional tools like Trello, Asana, Jira, Freshdesk, or Zendesk are powerful, but they usually sit outside the place where small teams actually talk to each other and to customers. iTasks keeps tasks, support conversations, files, comments, voice rooms, workflow automation, and AI-powered operations inside Telegram.
It is especially useful for small teams that want a fast start, a lightweight HelpDesk, and AI assistants that can turn messages and customer requests into structured work.
Tidio's answer:
Tidio provides modern customer service tools for the mobile-first digital era. It's lightweight help desk allows agents to manage their workload with ease, no matter what channel they need to use (email, live chat, Messenger, lnstagram, WhatsApp). The chatbot automations are easy to set up through the visual automation flow builder. Lyro provides enterprise-grade conversational AI agency without the enterprise pricing and bloat.
iTasksBot.com's answer
iTasks is built for Telegram-first teams.
The primary audience includes small SaaS teams, agencies, product teams, service businesses, online communities, e-commerce teams, and founders who already use Telegram for daily work or customer support.
It is especially useful for teams that receive customer requests through Telegram bots and want to manage tasks, support conversations, team collaboration, and AI automation in one shared workspace.
Tidio's answer:
Tidio's flexibility makes it the tool of choice for businesses across the boardโfrom SMBs to large enterprises. With its scalable, transparent pricing and multiple tiers, users can select the plan that truly fits their requirements. Thanks to Tidio's native integrations with WordPress, Shopify, and multiple other shopping platforms, Tidio has gained popularity among ecommerce and retail businesses. An increasing number of companies in tech and services are joining Tidio for its high-quality features and flexibility.
iTasksBot.com's answer
iTasks started from a simple problem: our small team used Telegram for communication and a separate task tracker for work. We were constantly switching between apps, losing context, and turning chat messages into tasks manually.
The first idea was simple: what if the task tracker lived exactly where the team already communicates?
That became iTasks: a Telegram Mini App for task management, Kanban boards, deadlines, time tracking, workflow automation, and voice rooms.
The product has since expanded into HelpDesk channels and AI API integrations, so teams can now manage customer requests from Telegram bots and connect external AI assistants to help with tasks, statuses, replies, notes, and support workflows.
Tidio's answer:
Tidio was founded in 2013 in Szczecin, Poland by CEO Tytus Goลas. Since its inception as a live chat plugin, the project has grown and expanded into chatbot, help desk, and now AI agent solutions. Backed by series B founding amounting to more than $25,000,000, Tidio is consistently providing value to businesses and their audiences.
Signed up for the live chat features. The businesses took off and I had trouble managing all the communication. I turned Lyro on and it's solved most of the FAQs and issues without me needing to respond. Great tool! Very easy to use. Kudos for pricing that makes sense.
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Todoist - Todoist is a to-do list that helps you get organized, at work and in life.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Crisp Chat - Multi-channel customer support software