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IssueCapture VS TherapyNotes

Compare IssueCapture VS TherapyNotes and see what are their differences

IssueCapture

AI-powered bug reporting widget for Jira & JSM

Rating
0 reviews
Pricing
Freemium $29 / Monthly (Starter, 50 issues, 3 widgets)
Alternatives Is it good?
TherapyNotes

TherapyNotes is a leading electronic health record (EHR) software trusted by more than 30, 000 behavioural health professionals.

Rating
0 reviews
Alternatives Is it good?
Measure.sh
Measure helps mobile teams monitor and fix crashes, ANRs, bugs, and performance issues. The open source alternative to Firebase Crashlytics. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, IssueCapture should be more popular than TherapyNotes. It has been mentioned 3 times since March 2021.

social mentions
3 vs 2
Visual Bug Reports popularity
100% vs 0%
alternatives listed
16 vs 206

Base details

Website, pricing, platforms and company facts side by side.

IssueCapture
TherapyNotes
Website issuecapture.com blog.therapynotes.com
Pricing
Freemium $29 / Monthly (Starter, 50 issues, 3 widgets) Official pricing
—
Platforms
Web SaaS
—
Company 2026 —
Listed in
Bug Trackers QA Tools Visual Bug Reports Error Tracking Developer Tools QA +3
Medical Practice Management Sport & Health Practice Management Tool +1

About IssueCapture and TherapyNotes

In their own words, as submitted to SaaSHub.

IssueCapture
TherapyNotes

IssueCapture is a drop-in JavaScript widget that lets website visitors report bugs directly into Jira Software and Jira Service Management. One script tag, five minutes to set up. Users get a floating button on your site. They click it, describe the bug, annotate a screenshot, and a detailed Jira...

Read more about IssueCapture

No description of TherapyNotes yet.

Features and specs

What each product offers, as listed by its team.

IssueCapture 3 features
TherapyNotes 5 features
  • Screenshot Annotation
    Capture, crop, draw, and highlight directly on the page
  • Console Error Capture
    Automatic from page load, not just when widget opens
  • AI Triage
    Categorization, duplicate detection, priority, sentiment
  • Comprehensive Features
    TherapyNotes offers a wide range of features, including appointment scheduling, medical billing, and detailed documentation options, which streamline many administrative tasks for mental health professionals.
  • User-Friendly Interface
    The platform is designed with a user-friendly interface, making it easier for clinicians to navigate and utilize the various features without a steep learning curve.
  • Secure and Compliant
    TherapyNotes is HIPAA-compliant, ensuring that patient data is protected according to federal standards, which is crucial for maintaining confidentiality and legal requirements.
  • Integrated Telehealth
    It includes integrated telehealth capabilities, allowing practitioners to offer remote sessions directly through the platform, which is especially beneficial during times when in-person sessions are not feasible.
  • Customer Support
    The platform offers robust customer support with various ways to get assistance, including help guides, email support, and phone support, which can be invaluable when troubleshooting issues.

Possible disadvantages

  • Cost
    TherapyNotes can be relatively expensive, particularly for solo practitioners or smaller practices, as the subscription fees can add up.
  • Limited Integrations
    Compared to some competitors, TherapyNotes offers limited third-party integrations, which can be a drawback for practitioners who use multiple tools and need seamless interoperability.
  • Complexity for New Users
    The breadth of features, while comprehensive, can be overwhelming for new users who may find it takes time to learn how to effectively navigate and utilize the platform to its full potential.
  • Mobile App Limitations
    The mobile app lacks some functionalities compared to the desktop version, which can be inconvenient for practitioners who need full access to all features while on the go.
  • Restricted Customization Options
    There are limited options for customization within the system, which may be a limitation for practices that have specific workflow or documentation requirements.

Analysis

An editorial look at what each product does well and who it suits.

IssueCapture
TherapyNotes

Overall verdict

  • I don't have verified, up-to-date information about IssueCapture (issuecapture.com) to make a reliable assessment of its quality. Without direct testing or credible independent reviews to reference, I can't confirm its features, pricing, reliability, or how it compares to established competitors in the bug/issue tracking or feedback capture space.

Why this product is good

  • Unable to verify current features, pricing, or customer support quality
  • No access to independent user reviews or ratings for this specific tool
  • Cannot confirm claims made on the product's own website without third-party validation
  • Product may be new, niche, or have limited public information available

Recommended for

  • Users should visit the official website directly to review current features and pricing
  • Check third-party review platforms like G2, Capterra, or Product Hunt for user feedback
  • Try any available free trial or demo to evaluate fit for your specific use case
  • Compare against established alternatives like Jira, Sentry, BugHerd, or Marker.io before committing

Overall verdict

  • TherapyNotes is generally considered a beneficial and informative resource, especially appreciated by professionals seeking guidance on best practices, technology integration, and business aspects of therapy.

Why this product is good

  • TherapyNotes provides valuable insights and resources for mental health professionals, particularly through its blog. The content is often praised for its relevance and comprehensiveness in addressing practical challenges faced in the healthcare industry, making it a good resource for therapists looking to enhance their practice.

Recommended for

  • Mental health professionals
  • Therapists seeking practice management tips
  • Psychologists looking for industry insights
  • Counselors interested in integrating technology into their practice

Videos

Walkthroughs and reviews on video.

IssueCapture 0 videos + Add
TherapyNotes 3 videos + Add

No IssueCapture videos yet. You could help us improve this page by suggesting one.

Getting Started in TherapyNotes™

More videos

  • - TherapyNotes™ Reviews
  • - 10 Favorite Features of TherapyNotes

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
IssueCapture
TherapyNotes
100% 100%
Visual Bug Reports
0% 0%
0% 0%
Medical Practice Management
100% 100%
100% 100%
QA Tools
0% 0%
0% 0%
Sport & Health
100% 100%

Questions & Answers

As answered by people managing IssueCapture and TherapyNotes.

What makes your product unique?

IssueCapture's answer

It captures console errors and network failures automatically from page load — not just after the widget opens. Most bug reporters miss the errors that actually caused the problem. It also runs in Shadow DOM so it never conflicts with the host page's CSS.

How would you describe the primary audience of your product?

IssueCapture's answer

Development teams using Jira who need a better way to collect bug reports from website users, QA testers, or internal stakeholders. Typically engineering leads, QA managers, or project managers who are tired of vague bug reports with no context.

Why should a person choose your product over its competitors?

IssueCapture's answer

No per-seat pricing — unlimited team members on every plan. Starts at $29/mo vs $199/mo for Marker.io. Works with both Jira Software and JSM, including team-managed projects. AI triage and duplicate detection built in rather than bolted on.

What's the story behind your product?

IssueCapture's answer

Atlassian's Issue Collector hasn't been updated since 2014. No screenshot tools, no AI, doesn't work with team-managed projects. Thousands of Jira teams had no good option for collecting bug reports from their websites, so I built one.

Which are the primary technologies used for building your product?

IssueCapture's answer

Preact and TypeScript for the widget, Next.js for the dashboard, Supabase (PostgreSQL + pgvector) for the database, Vercel for hosting, Google Gemini for AI features with OpenAI as fallback.

User comments

Share your experience with using IssueCapture and TherapyNotes. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

IssueCapture 3 mentions
TherapyNotes 2 mentions
  • Jira REST API: A Practical Guide for SaaS Integrations
    Three things burned me building a Jira integration for IssueCapture that the official docs don't warn you about: ADF for descriptions, refresh token rotation, and cloud_id discovery. What I expected to be a two-day integration took... - Source: dev.to / 6 months ago
  • Surviving Vercel's Free Tier: 12 Serverless Functions, Zero Waste
    At IssueCapture — a drop-in widget that sends bug reports directly into Jira — we hit this wall faster than expected. Account management, API keys, analytics, Jira OAuth, payments, AI processing, widget submission, system utilities,... - Source: dev.to / 6 months ago
  • Dynamic Import in Production: How We Kept a Bug Reporting Widget Under 40KB
    When we built IssueCapture — a bug-reporting widget that injects into your customers' production sites — bundle size wasn't a nice-to-have. It was a hard constraint. Nobody gives you a second chance if your widget adds 300KB to their LCP. - Source: dev.to / 6 months ago
  • Looking for alternative to PowerDiary / TherapyNotes
    Sites like https://www.powerdiary.com/ or http://therapynotes.com offer such services, but for a hefty fee. I was wondering if someone knew of any self-hosted alternatives? (I don't mind paying a one-off, so it needn't be free). Source: over 4 years ago
  • Autocorrect and Spellchecker not working on Therapynotes.com only
    For the life of me I cannot get the autocorrect or spellchecker to work on therapynotes.com, which is absolutely maddening to me given my work. It works in other apps and it works on other websites including this one. I prefer Safari but... Source: almost 5 years ago

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When comparing IssueCapture and TherapyNotes, you can also consider the following products.

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