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IssueCapture

AI-powered bug reporting widget for Jira & JSM.

IssueCapture is a drop-in JavaScript widget that lets website visitors report bugs directly into Jira Software and Jira Service Management. One script tag, five minutes to set up.

Users get a floating button on your site. They click it, describe the bug, annotate a screenshot, and a detailed Jira ticket is created automatically with console errors, network failures, browser info, and page URL included.

AI features handle triage, categorization, duplicate detection, and sentiment analysis — so developers get well-organized tickets instead of vague "it doesn't work" reports.

Built with Preact and Shadow DOM for zero CSS conflicts with host pages. Core widget is 40KB gzipped with lazy-loaded screenshot (+13KB) and annotation (+107KB). 16 languages supported.

Works with team-managed projects — unlike Atlassian's Issue Collector. No per-seat pricing, unlimited team members on every plan.

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Pricing:
Platforms:
  • Web
  • SaaS
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IssueCapture
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IssueCapture Reviews and Details

This page is designed to help you find out whether IssueCapture is good and if it is the right choice for you.

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Bug Trackers QA Tools Visual Bug Reports Error Tracking Developer Tools QA

Screenshots and images

  • IssueCapture
    Image date //
    2026-04-09
  • IssueCapture
    Image date //
    2026-04-09
  • IssueCapture
    Image date //
    2026-04-09
  • IssueCapture
    Image date //
    2026-04-09
  • IssueCapture
    Image date //
    2026-04-09

Features & Specs

  1. Screenshot Annotation

    Capture, crop, draw, and highlight directly on the page

  2. Console Error Capture

    Automatic from page load, not just when widget opens

  3. AI Triage

    Categorization, duplicate detection, priority, sentiment

Badges

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Questions & Answers

As answered by people managing IssueCapture.

  1. What makes IssueCapture unique?

    It captures console errors and network failures automatically from page load — not just after the widget opens. Most bug reporters miss the errors that actually caused the problem. It also runs in Shadow DOM so it never conflicts with the host page's CSS.

  2. How would you describe the primary audience of IssueCapture?

    Development teams using Jira who need a better way to collect bug reports from website users, QA testers, or internal stakeholders. Typically engineering leads, QA managers, or project managers who are tired of vague bug reports with no context.

  3. Why should a person choose IssueCapture over its competitors?

    No per-seat pricing — unlimited team members on every plan. Starts at $29/mo vs $199/mo for Marker.io. Works with both Jira Software and JSM, including team-managed projects. AI triage and duplicate detection built in rather than bolted on.

  4. What's the story behind IssueCapture?

    Atlassian's Issue Collector hasn't been updated since 2014. No screenshot tools, no AI, doesn't work with team-managed projects. Thousands of Jira teams had no good option for collecting bug reports from their websites, so I built one.

  5. Which are the primary technologies used for building IssueCapture?

    Preact and TypeScript for the widget, Next.js for the dashboard, Supabase (PostgreSQL + pgvector) for the database, Vercel for hosting, Google Gemini for AI features with OpenAI as fallback.

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Is IssueCapture good?

I don't have verified, up-to-date information about IssueCapture (issuecapture.com) to make a reliable assessment of its quality. Without direct testing or credible independent reviews to reference, I can't confirm its features, pricing, reliability, or how it compares to established competitors in the bug/issue tracking or feedback capture space.

Why choose IssueCapture?

  • Unable to verify current features, pricing, or customer support quality
  • No access to independent user reviews or ratings for this specific tool
  • Cannot confirm claims made on the product's own website without third-party validation
  • Product may be new, niche, or have limited public information available

Recommended for

  • Users should visit the official website directly to review current features and pricing
  • Check third-party review platforms like G2, Capterra, or Product Hunt for user feedback
  • Try any available free trial or demo to evaluate fit for your specific use case
  • Compare against established alternatives like Jira, Sentry, BugHerd, or Marker.io before committing

External links

We have collected here some useful links to help you find out if IssueCapture is good.

  • Public traffic stats of IssueCapture

    Check the traffic stats of IssueCapture on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.

  • Domain Rating (DR)

    Check the "Domain Rating" of IssueCapture on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of IssueCapture's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.

  • Domain Authority (DA)

    Check the "Domain Authority" of IssueCapture on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.

  • Public opinion on Reddit

    The latest comments about IssueCapture on Reddit. This can help you find out how popualr the product is and what people think about it.

Social recommendations and mentions

We have tracked the following product recommendations or mentions on various public social media platforms and blogs. They can help you see what people think about IssueCapture and what they use it for.
  • Jira REST API: A Practical Guide for SaaS Integrations
    Three things burned me building a Jira integration for IssueCapture that the official docs don't warn you about: ADF for descriptions, refresh token rotation, and cloud_id discovery. What I expected to be a two-day integration took considerably longer. - Source: dev.to / 5 months ago
  • Surviving Vercel's Free Tier: 12 Serverless Functions, Zero Waste
    At IssueCapture — a drop-in widget that sends bug reports directly into Jira — we hit this wall faster than expected. Account management, API keys, analytics, Jira OAuth, payments, AI processing, widget submission, system utilities, admin operations. That's already eight distinct domains before you've split anything out. - Source: dev.to / 5 months ago
  • Dynamic Import in Production: How We Kept a Bug Reporting Widget Under 40KB
    When we built IssueCapture — a bug-reporting widget that injects into your customers' production sites — bundle size wasn't a nice-to-have. It was a hard constraint. Nobody gives you a second chance if your widget adds 300KB to their LCP. - Source: dev.to / 5 months ago

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Is IssueCapture good? This is an informative page that will help you find out. Moreover, you can review and discuss IssueCapture here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.

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