iSpring Free is a cost free authoring tool for creating online courses right in PowerPoint. There are available three kinds of questions to assess knowledge retention in iSpring Free: Multiple Choice, Multiple Response, Short Answer. Also you can set feedback, a number of attempts, and time limits. Enhance your slides with YouTube videos and web objects. Find a relevant video on YouTube and easily add it to your course to better illustrate the topic. Insert live, navigable web objects on the slides, e.g. a page from Wikipedia or your corporate website. Convert PowerPoint presentations to HTML5 and easily share them online. If you opt to publish your presentations as a SCORM course, you can upload the .zip file to an LMS and track how your learners progress. After conversion, all the transitions, animations, and triggers are kept intact. iSpring Free makes courses automatically adapt to all devices and look great on any screen, including PCs, Macs, tablets, and smartphones (with Windows, iOS, and Android OS).
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Zoho Desk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
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