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isolved VS Smart Service

Compare isolved VS Smart Service and see what are their differences

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isolved logo isolved

isolved is an employee experience leader, providing intuitive, people-first HCM technology.

Smart Service logo Smart Service

Smart Service's QuickBooks integration makes it the ultimate scheduling and dispatch software for HVAC, plumbing, pest control, and other service industries.
  • isolved Landing page
    Landing page //
    2023-08-31

isolved is an employee experience leader, providing intuitive, people-first HCM technology. Our solutions are delivered directly or through our HRO partner network to more than five million employees and 145,000 employers across all 50 States — who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, intelligently connects and manages the employee journey across talent acquisition, HR & payroll, benefits, workforce management and talent management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow.

  • Smart Service Landing page
    Landing page //
    2021-10-10

isolved features and specs

  • Comprehensive HR Solution
    isolved provides an all-in-one platform that covers HR, payroll, time tracking, and benefits administration, reducing the need for multiple software solutions.
  • User-Friendly Interface
    The platform is designed with an intuitive and easy-to-navigate interface, making it accessible for HR professionals and employees alike.
  • Compliance Support
    isolved offers robust compliance tools to help organizations stay up-to-date with changing labor laws and regulations, minimizing the risk of non-compliance issues.
  • Scalability
    The software can scale with your business, whether you are a small business or a larger enterprise with complex needs.
  • Customer Support
    isolved offers strong customer support, including training resources and dedicated account managers to assist with onboarding and ongoing needs.

Possible disadvantages of isolved

  • Pricing
    The cost of isolved can be relatively high, particularly for small businesses or startups with limited budgets.
  • Customization Limitations
    While robust, the platform has limited customization options, which may not meet the unique requirements of all organizations.
  • Integration Challenges
    Some users have reported difficulties integrating isolved with other third-party software solutions, which may be a drawback for businesses relying on a diverse tech stack.
  • Initial Setup Complexity
    The initial setup process can be complex and time-consuming, requiring a significant investment of time and resources to get everything configured and running smoothly.
  • Performance Issues
    Some users have experienced performance issues, such as slow loading times, particularly during peak usage periods.

Smart Service features and specs

  • User-Friendly Interface
    Smart Service offers an intuitive and easy-to-navigate interface, which reduces the learning curve for new users and helps them to become productive quickly.
  • Mobile App
    The Smart Service mobile app allows field technicians to access job details, schedules, and customer information from anywhere, improving efficiency and communication.
  • Integration with QuickBooks
    Smart Service integrates seamlessly with QuickBooks, allowing for efficient management of finances and reducing the need for double data entry.
  • Scheduling and Dispatching
    The software provides robust tools for scheduling and dispatching field technicians, optimizing routes and ensuring timely service delivery.
  • Customizable Forms
    Users can create and customize forms within Smart Service, enabling businesses to capture relevant information and streamline their workflow processes.

Possible disadvantages of Smart Service

  • High Cost
    The pricing for Smart Service can be relatively high, making it less accessible for smaller businesses with limited budgets.
  • Complex Setup
    Setting up the Smart Service system can be complex and time-consuming, requiring technical knowledge and potentially external assistance.
  • Limited Customization
    While forms can be customized, other aspects of the software offer limited customization options, which may not meet the specific needs of every business.
  • Limited Offline Functionality
    The mobile app offers limited functionality when offline, which can be a drawback for field technicians who frequently work in areas with poor internet connectivity.
  • Customer Support
    Some users have reported issues with customer support, including slow response times and difficulty in resolving technical problems.

Analysis of isolved

Overall verdict

  • iSolved is a solid choice for organizations seeking a versatile and efficient HCM solution. It delivers on essential HR functions while offering scalability for growing companies.

Why this product is good

  • iSolved, offered through isolvedhcm.com, is generally well-regarded for its comprehensive human capital management solutions, which include payroll processing, human resources management, time and attendance tracking, and benefits administration. Users appreciate its user-friendly interface, robust reporting capabilities, and the ability to streamline HR processes within a single platform. Businesses find it efficient for handling compliance and ensuring accuracy in HR operations.

Recommended for

  • Small to medium-sized businesses that require a comprehensive HR solution.
  • Organizations looking to improve payroll accuracy and compliance.
  • Companies wanting to integrate HR processes to increase efficiency.
  • Businesses seeking a user-friendly platform with strong customer support.

Analysis of Smart Service

Overall verdict

  • Smart Service is considered a good option for businesses looking for robust field service management software, especially those seeking QuickBooks integration. However, it is important for potential users to evaluate if the software's offerings align with their specific business needs.

Why this product is good

  • Smart Service is highly regarded for its comprehensive field service management solutions. It offers a range of features including scheduling, dispatching, customer management, and integration with QuickBooks, which help businesses streamline their operations and improve efficiency. Users appreciate its user-friendly interface and responsive customer support.

Recommended for

  • Small to medium-sized field service businesses
  • Companies already using QuickBooks
  • Businesses in industries such as plumbing, HVAC, electrical, and landscaping
  • Organizations looking for reliable scheduling and dispatch solutions

isolved videos

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Smart Service videos

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Smart Service Review - Storm Water Services

More videos:

  • Review - FTInsights new Arlo Smart service

Category Popularity

0-100% (relative to isolved and Smart Service)

isolved

Smart Service

HR
100 100%
HR
0% 0
Field Service Management
0 0%
Field Service Management
100% 100
HR Tools
100 100%
HR Tools
0% 0
Sales Force Automation
0 0%
Sales Force Automation
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare isolved and Smart Service

isolved Reviews

Best Paylocity Competitors & Alternatives in 2024
Last but not least, isolved is a leading HCM software provider and a strong Paylocity competitor. This is due to the provider’s all-in-one robust HCM platform that supports payroll, HR, time and attendance, and benefits administration.
Source: www.myshortlister.com

Smart Service Reviews

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What are some alternatives?

When comparing isolved and Smart Service, you can also consider the following products

FinancialForce HCM - FinancialForce.com provides cloud back-office applications for Salesforce CRM.

ReachOut - ReachOut is a field service management suite to streamline field processes with customizable mobile-based forms and workflow.

Paycor - Paycor builds HR & Payroll software for leaders, giving them the HR software, personalized support, and expert advice, they need to optimize their business and build winning teams.

DeltaSalesApp - Field Sales Force Automation & Field Force Tracking Software

Zenefits - All-In-One Online HR: Payroll | Benefits | Compliance

Service Cloud Field Service - Service Cloud Field Service is a cloud-based field service solution designed to initiate customer service activities from anywhere.

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