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ipstack VS HelpScout

Compare ipstack VS HelpScout and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ipstack logo ipstack

ipstack is a free, real-time IP address to location JSON API and database service supporting IPv4 and IPv6 lookup.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • ipstack Landing page
    Landing page //
    2023-07-13
  • HelpScout Landing page
    Landing page //
    2023-07-14

ipstack videos

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HelpScout videos

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Category Popularity

0-100% (relative to ipstack and HelpScout)

ipstack

HelpScout

Geolocation
100 100%
Geolocation
0% 0
Customer Support
0 0%
Customer Support
100% 100
IP Data
100 100%
IP Data
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ipstack and HelpScout

ipstack Reviews

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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, ipstack seems to be a lot more popular than HelpScout. While we know about 26 links to ipstack, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ipstack mentions (26)

  • Unlocking the Power of Geolocation with IPStack's API
    IPStack is a leading provider of IP geolocation API services, offering developers and businesses a comprehensive API for accessing accurate location data based on IP addresses. With a vast database of IP address information and advanced algorithms, IPStack empowers organizations to leverage geolocation data effectively in their applications and systems. - Source: dev.to / 10 days ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Ipstack - Locate and identify Website Visitors by IP Address. - Source: dev.to / 5 months ago
  • Discover the World with ipstack's Geo Lookup API - Free Geo IP API!
    Looking to enhance your website or application with location-based services? Look no further! ipstack's Geo Lookup API is the perfect solution for seamless and accurate geolocation data retrieval. With this Free Geo IP API, you can easily obtain vital information about your users or customers, such as their country, city, latitude, longitude, time zone, and more. ipstack's API is renowned for its reliability and... Source: 11 months ago
  • Office 365 email account with 2FA - Hacked.
    Not really their fault. I think they mostly use https://ipstack.com/ for IP Geolocation API - their support is not the best when it comes to updating IP info. Source: 12 months ago
  • Google Misclassifying Location of Public IP Address
    I had to contact https://ipstack.com/ / http://co.apilayer.net/ 5 or 6 times until they corrected the database, and Azure Sign-in logs started showing the correct details. Source: over 1 year ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing ipstack and HelpScout, you can also consider the following products

ipapi - Web analytics with IP address lookup and location API

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ipinfo.io - Simple IP address information.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ipgeolocation.io - Free IP Geolocation API and Accurate GeoIP Lookup Location Database

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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