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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than iO-808. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I would highly recommend enabling click and drag to "paint" notes. As it is right now, if I want 16 closed hats, I have to move, click, 16 times. I'd rather drag to paint based on whatever state of the note I start on. The mutes on the left would be better if they mute the notes, not the sounds. Muting and then enabling can end up playing the tail of some of the longer sounds. This isn't typically how you want... - Source: Hacker News / over 1 year ago
Here is a classic 808 drum machine for your browser. Have fun! :-). Source: almost 2 years ago
If that’s just about making beats, a Roland TR8 is awesome for that. Or even a Teenage Engineering PO Rythm, a jumbee or make https://io808.com his homepage. Source: over 2 years ago
In fact, try it right now. Go to https://io808.com/ . Set the tempo dial to 3. For the bass drum (BD), enable steps 1, 7 and 8. For the snare drum (SD), enable steps 9, 15 and 16. Source: almost 3 years ago
Also of note that Firefox's Web Audio API implementation just isn't very good in general. It's my daily driver, but I won't run Airsonic in it, because after half an hour or so the music reliably starts glitching. Fine in every other client, so it's definitely a Firefox thing, and iO-808 [1] also calls it out in an alert if you go there in Firefox. Granted, a glitchy audio implementation might be just the thing... - Source: Hacker News / about 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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